Maulik Patel Email and Phone Number

• Analyze business requirements for the company and design the best possible solution based on technology, infrastructure and timelines provided.• Work closely with the Assistant Manager, Application Development, Team Leads, Business Analysts and End Users to ensure code quality, accuracy and correct business solutions have been developed• Develop solutions using the appropriate language (Visual Basic 6.0, .NET C#)• Develop unit test cases/criteria to verify all functionality adheres to specifications- Complete project deliverables within timelines specified and budget restraints as per business requirements• Complete project deliverables within timelines specified and budget restraints as per business requirements

• Processing aircraft parts issues.• Processing in-house component receipts and purchase orders.• Assisting with shipping/receiving and inventory control procedures.• Assisting the purchaser to receive and process general stock supplies.• Assisting with other duties such as delivery/pick up and sorting supplies for other stations.

• Monitoring incident Management tool and analyzing the incidents.• Problem Management and Task Management.• Generating the required metrics data to provide the summary on the number of tickets received, closed, sent to other groups on weekly and monthly basis.• Email and voice communication with different stakeholders/client.• Documenting the knowledge acquired in understanding document and passing the same to rest of the team member.• Training and mentoring new resources.• Scheduling, work distribution, status tracking and project monitoring.• Provide business reports and customized incident categorization reports to customer as and when required and on also on scheduled basis. • To work with SQL Server, Oracle (Toad), Teradata for resolving application related issues.