• Designed and administered multi-cloud environments (AWS, GCP).• Automated CI/CD pipelines using Jenkins, Maven, and Azure DevOps for seamless deployments.• Built and managed logging and monitoring systems with ELK Stack (Elasticsearch, Logstash, Kibana), Prometheus, and Grafana.• Provisioned multi-tier applications on AWS using Puppet and Ansible for configuration management.• Developed ARM templates and automated AWS infrastructure management with scripts for secure and compliant deployments.• Enhanced cloud security, implementing robust measures and tools like Silver and Attai.• Deployed Docker-based applications and supported GitLab CI/CD workflows.• Automated server provisioning and management with SaltStack and integrated it with Scalr.• Utilized Python for scripting, metrics collection, and plugin development.• Established monitoring and log analysis workflows using Splunk and Beats for system health insights.

• Delivered exceptional customer support for inquiries, account updates, and technical troubleshooting.• Provided technical assistance for device issues, including data backups, transfers, and app troubleshooting.• Diagnosed hardware problems and facilitated repair solutions, including mail-in and in-store services.• Educated customers on warranty options and protection plans, ensuring smooth repair processes.• Identified and resolved fraudulent activities, maintaining customer trust and account security.• Documented customer interactions in the technical support database for efficient issue tracking.• Contributed to the knowledge base by documenting solutions and enhancing team resources.

As a Jr DevOps Consultant at Athh Technologies LLP, my role typically involves CI/CD Pipeline Management, Infrastructure Automation and Cloud Platform Support etc. Here are some of the critical tasks and responsibilities that you might have performed at the company:• Created Docker images using Docker files and managed Docker containers, including snapshots, image removal, and volumemanagement.• Assisted in setting up Jenkins pipelines with Groovy scripting for build and deployment automation.• Developed ARM templates to enforce industry standards, such as encryption at rest and secure network configurations.• Contributed to backend microservices and API integrations using Kotlin.• Supported the migration of legacy systems to AWS, applying Infrastructure as Code principles with Terraform.• Participated in DevOps practices including version control, continuous integration, and deployment automation using Git,Jenkins, and Kubernetes.• Managed user access for GitHub project directories and created Chef data bag-driven configurations for user accounts.• Used JIRA for issue tracking and Change Management.• Wrote Perl scripts for day-to-day tasks and scheduled activities.• Installed and supported WebLogic and assisted in the migration of the Data Center to Amazon Cloud.• Implemented a Continuous Delivery framework using Jenkins, Puppet, Maven, and Nexus in a Linux environment.• Developed Ansible playbooks for automation, including configuration management of AWS nodes and operational tasks.• Managed Nexus and Maven repositories for artifact downloads and performed software builds with Maven.Created and managed Chef recipes and Ansible playbooks for infrastructure automation and deployment.• Installed and configured Kubernetes, integrating it with Jenkins for managing Docker clusters and volumes, and used• Jenkins Build Pipeline plugins for efficient multi-project job management.

As a Junior System Administrator at BlueRibbion Infotech, I managed and maintained the company's system infrastructure and services. Here are some of the critical responsibilities and tasks I performed at the company:• Keeping Systems Running Smoothly: I actively ensure all our important IT systems, like emails, databases, and online tools, stayed up and running almost all the time.• Server Deployment and Maintenance: I deployed and managed virtual machines (VMs) and containers on the cloud platform, ensuring smoothoperation and optimizing performance.• Helping with Changes: I participated in setting up data backup strategies and disaster recovery plans to safeguard critical company data in the cloud environment.• Monitoring and Troubleshooting: I actively monitored the IT infrastructure for performance issues, bottlenecks, and potential problems and promptly responded to incidents to minimize downtime.