Servant-leader for multiple teams in data and infrastructure and data domains.• Focus Product Owners and dev teams on customer outcomes and E2E value.• Coach teams to self-manage their performance using the Scrum framework.• Equip senior leaders to effectively support Scrum practices and values.• Energize Sprint Reviews to engage stakeholders.• Create safe space for emotional expression to be a catalyst for better results.

Drove flagship LTE business line, a 6K+ Large-Scale Scrum (LeSS), to meet corporate and customer expectations.✓ Facilitated monthly quality review for the LTE Large-Scale Scrum, inspiring, challenging, and encouraging team to meet and exceed customer and corporate quality expectations.    o  Coached leaders to directly, but respectfully, challenge organization.✓ Coached remote Scrums to expand Definition of Done.✓ Coached product team for Continuous Delivery (CD), performing gap analysis and identifying training.    o  Included product management, system engineering, development, and system team.✓ Applied Agile practices to automate metric presentations, eliminating 100% of manual chart creation.    o  Learned and applied Python, JavaScript, GitLab, test-driven development (TDD), and refactoring.✓ Critiqued machine learning analytics for predicting coding defects and identified adjustments to approach.✓ Researched Total Cost of Ownership (TCO) for products to prioritize feature development portfolio.    o  Collaborated across internal supply chain, from front-end requirements to operations. ✓ Chaired 625-person international engineering symposium to improve collaboration across the business unit.

Served on business unit tactical team, transferring Agile and other best practices.✓ Aligned corporate and business unit policy to support Agile Transformation. o Updated code review policy to allow for pair programming. o Synthesized evidence for overturning forced ranking.✓ Spearheaded continuous improvement team, impacting multiple value streams in 20K+ business unit, using a structured approach to deploy and institutionalize 10 improvement packages. o Facilitated consent-based decision making in a multi-cultural distributed environment.✓ Recognized resource for Agile transformation, bridging quality and agile cultures. o Liaised with Agile experts from across corporation, coordinating expertise and training. o Educated co-workers through study groups, curated on-lines sources, and book library.    o Liaised with Agile experts from across corporation, coordinating expertise and training.✓ Formed and led lean-agile study group for quality engineers.    o Collected and curated books and online material to educate. ✓ Trained senior leaders to use data analytics to anticipate customer quality by creating tool (Excel VBA), training material, and video introduction.✓ Served as subject matter expert for initial post-acquisition TL 9000 (telecom ISO 9000) audits.

Functioned as multiple organizations and projects, including regular continual improvement, compliance, and reporting. ✓ Created and used training, job aids, and presentations to deploy orthogonal defect classification (ODC). ✓ Developed, used, and monitored defect prediction models to achieve quality and schedule, using linear extrapolation, Rayleigh curves, and software reliability growth models (SRGM).✓ Benchmarked internal organizations using CMMI (1A, 2B, & 1C appraisals) and TL9000 to identify improvements.✓ Analyzed peer review data to identify key control levers for reducing escaped defects and implemented necessary process change.✓ Recognized formally for improving cooperation between systems and software engineers.✓ Documented, deployed, and verified software life cycle model.