Teach and train clients in the following exercise disciplines: Zumba, Kickboxing, Strength Training and Pilates via online sources (Zoom).Train individual clients with customized workouts.Advise clients on nutrition and wellness tips/advise.Clerical: Maintain electronic and hard-copy filesLight Bookkeeping

Taught and trained club members in the following exercise disciplines: Zumba, Kickboxing, Resistance Band training, Pilates and Circuit Training.Provided Personal Training FilingPromotion

Taught and directed youth actors with the following:Physical and Vocal WarmupsVoice and DictionCharacterizationShort-Form ImprovisationScript AnalysisWritingStage directionPhysical and Vocal Warm-ups, Voice and Diction, Characterization, Creative Writing, Short Form Improvisation, Script Blocking and direct actors in the end of camp performance.

Administrative duties: answered multi-lined phone, scheduled meetings and conference calls, greeted tenants, performed light cleaning, would troubleshoot any issues Google DocsPersonal Assistant to the ownerTranscribed audio files into written filesOrganized entertainment events (specifically monthly TGIF Comic Relief Show)Booked talentHosted showsWorked with marketing to create promotional materialsPromoted events via social mediaOrdered food and materials for the showBooked DJ and other vendors for the eventEdited videos using iMovie

Conducted research and analyzed data.Project managed case implementation activities and served as a liaison between the Account Management team, Sales team, Sales Support and customers. Ensured completion of all critical deliverables from multiple disciplines to assure timely and accurate implementation of the customers' benefit plans. Held accountable for the accuracy, timeliness, and completeness of the implementation process. Developed effective relationships with existing new accounts and internal departments, such as Sales Support Services, Operations, Sales, and Underwriting. Worked with the Director, Account Management Services on tracking, monitoring, and reporting progress of all functional areas throughout the implementation process. Helped to develop tools and best practices necessary to improve implementation.Provided ongoing root cause analysis; identified opportunities for process improvement. Acted as primary contact/liaison between customers to resolve issues related to implementation plan design and customer deliverables. Supported Sales and Sales Support teams in developing prospects and responding to RFPs (Requests for Proposals).Led corporate projects as assigned. Developed and implemented tracking mechanisms and tools for account implementation.

Supported, managed and ensured completion of all RVP’s projects, reporting, and deliverables to multiple internal and external customers. Led, implemented and tracked University of California open enrollment and health fair activities for 11 UC campuses. Coordinated the quality, printing and distribution of complex customized marketing materials and non-standard benefit booklets. Assembled, audited and consolidated financial and operational data from several departments to create monthly reports, which were in compliance with the Performance Guarantee commitment. Exhibited strong communication skills and interpersonal skills while collaborating with internal departments, i.e. Anthem Rx, Customer Service and Claims, to create Deloitte (Consultant) monthly status reports for the University of California. Collaborated, organized, tracked and distributed Request for Proposal communications and references as needed for Large Group Strategic Accounts. Actively participated in annual renewal process for the University of California through discovery of benefit plan modifications and Performance Guarantee changes. Built strong business relationships with clients and members through interaction at open enrollment meetings and health fairs.Arranged travel for Senior Account Managers and the RVP (Regional Vice President).Created expense reports for the RVP.Ordered office supplies.Arrange team-building events for the department.Advanced software skills in Excel, Microsoft Word, and PowerPoint and trained Acrobat knowledge. Extensive use and experience of WGS 2.0 Mainframe, iAvenue, Outlook and various administrative systems such as; Custom Point, e-XPENSE, SourcePoint and check request V5. Created Excel Pivot Tables for Reporting.

Taught acting elective for middle school students.