-Manage a neighborhood pharmacy that provides great care and service-Counsel, recommend and provide immunizations as appropriate-Ensure pharmacy practices are in compliance with state and federal laws-Troubleshoot complex issues with prescriptions, insurances, etc., while maintaining great customer service-Set goals to improve pharmacy operation, productivity and profits and collaborates with staff on ways to achieve these goals.-Supervise and evaluate staff performance and provide praise and coaching when appropriate-Achieve and maintain an adequate inventory to supply customer demand while adhering to the inventory budget

Was a pharmacist providing personal attention and care by receiving, interpreting, verifying and dispensing medication orders from prescribers, counseling patients and care givers on proper use, side effects and storage of medications., consulting with prescribers to resolve medication issues, administering immunizations, and maintaining inventory within budget.

Supervise day-to-day services, and functions, including drug distribution, drug education, pharmacist clinical activities, excellent customer service, business expansion, inventory management, including excellent inventory turn, performance measurements, regulatory compliance, and employee development. Direct department personnel and operational practices to ensure compliance with Federal and State laws and regulations, State Board of Pharmacy, Statewide and Departmental policies and procedures. Hire, direct, coach and mentor pharmacy staff in corporate direction. Set goals and conduct staff performance coachings and evaluations.Oversee workflow processes, analyze production data and implement changes as required.Supervise quality assurance, security of controlled substance, and disposal of hazardous waste drugs, as well as all aspects of adherence to licensure requirements.Establish and cultivate relationships with physicians, nurses, and other healthcare staff to provide quality pharmacy services, continuity of care and compliance with applicable Federal and State laws and regulations.Prepare and assign department staff work schedules and assignments and training requirements. Adjust staffing and scheduling issues to meet volume/workload demands in accordance with collective bargaining agreements.Precept students from several colleges of pharmacy students including Virginia Commonwealth University, LECOM, University of Maryland and Shenandoah schools of pharmacy.Co-instruct Labor Management Partnership course section of orientation.

Instructed, trained, and mentored new and existing pharmacy managers while managing busy pharmacy (over 2400 prescriptions weekly) at high customer service level.Scheduled pharmacists in Northern Virginia (14 stores), including rescheduling in emergency situations, to ensure proper coverage.Modeled, enforced, and provided direction and guidance to associates on proper customer service approaches and techniques to ensure customer needs were addressed and complaints and issues were successfully resolved within company guidelines and standards.Ensured compliance with company and legal policies, procedures, and regulations by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans; and providing direction and guidance on executing company programs and initiatives.Supervised and developed associates for career advancements.