Maura Fried Email and Phone Number
I believe customer service is the backbone to any business. Managing this portion of an organization is crucial to keeping current business, increasing sales, and assisting front line employees in dealing with issues that arise. The more training and knowledge the front line has on how to handle each individual, customer satisfaction will increase and help immensely with the bottom line. My skills in employee training and my passion for customer service make me a fantastic candidate for many sales and customer experience management positions.
Hands For Hire Houston
View- Website:
- handsforhirehouston.com
- Employees:
- 2
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General ManagerHands For Hire Houston Jul 2019 - PresentHouston, TexasProviding Monthly preventative Maintenance for your home or office, 24-7 Fix it maintenance, and coming soon... DIY box subscription. -
General ManagerSans Souci Ballroom Jan 2019 - Jul 2019Tomball, Texas -
Sales ManagerHellofresh Feb 2018 - Jan 2019Houston, Texas• Launched Houston office in March 2018 • Located new office spaceo Negotiated lease agreemento Set up office• Grew team to 35 Brand Ambassadors, 5 trainers, and a team lead in 7 months. • Grew weekly sales to 200 subscription sales weekly.• In charge of city budget, recruitment, scheduling and business relationships. • Developed and conducted weekly training session for staff • Speaker on HR developments at multiple national conferences • Influential in starting the Brand Ambassador program for Hello Fresh o Resulted in 10,000 new customers a month. The largest acquisition channel in the company in less than one year. • Staff support 24-7. Accomplishments• Earned top office of the week 10+ times within our first operating year• Top office in recruitment and retention of employees.• Ranked fastest growing office in the US -
Prima Sr LeaderRuby Ribbon, Inc. Apr 2014 - Jan 2019Houston, Texas Area• Recruited and trained 100 employees.• Continually exceeded team goals.• Achieved top 1% for both sales and recruiting.• Earned the values award 3 times and all expense paid trips based on performance.• In charge of developing our Houston market, which is now one of the fastest, growing markets in the US
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Director Of Business DevelopmentCopper Eagle Patrol And Security Jan 2012 - Aug 2014Greater Los Angeles Area• Re-branding 25-year-old company, reestablishing creditability.• Slashed payroll/Benefits administration costs 30% by negotiating pricing and fees while ensuring thecontinuation and enhancement of services.• Served on the board of numerous entrepreneurial Networking Groups.• Earned the Business of the Year Award by the Chamber of Commerce in 2013 and 2014.• Earned the Family Run Business of the Year Award 2013.
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Outside Sales ManagerRiverhouse On The Deschutes Jun 2010 - Jan 2012Bend, Oregon Area• Brought large conventions to the hotel and convention center.• Focused on Education, Government, and Sports Conventions for 150-500 people.• Contracted an additional 20% of revenue in my segments.• Experienced less then 1% attrition.• Executed 30 daily cold calls to top-level executives to increase client base.• Emphasized product features based on analysis of customers' needs.• Used networking opportunities to create successful, on-going business relationships.• Planned and organized routes within territory to maximize efficiency and time in the field.
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Front Office ManagerMount Bachelor Village Resort Apr 2007 - Jun 2010Bend, Or• Hired as a reservations agent, working my way up to front office manager in a year and a half.• Managed a 117-room full-service boutique hotel directly in charge of front office and reservations• Implemented high-impact sales and marketing initiatives, resulting in increased occupancy andprofitability.• Increased our reservations success rate from 40% to over 80% using the Navis System.• Renovated rooms to increase our occupancy rate 15% during a recession and increase our customerservice rating from 2 stars to 4.5 stars.• Received numerous awards for work in customer service and reservations training.
Maura Fried Education Details
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Hospitality Management With A Focus In Sales And Marketing
Frequently Asked Questions about Maura Fried
What company does Maura Fried work for?
Maura Fried works for Hands For Hire Houston
What is Maura Fried's role at the current company?
Maura Fried's current role is General Manager at Hands For Hire Houston.
What schools did Maura Fried attend?
Maura Fried attended International Air And Hospitality Academy.
Who are Maura Fried's colleagues?
Maura Fried's colleagues are Brandon Fried, Cameron Scoggins, Zachary Lockhart.
Not the Maura Fried you were looking for?
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Maura Fried
Houston, Tx -
2gmail.com, rubyribbon.com
1 1661816XXXX
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4thesportsmanchannel.com, thesportsmanchannel.com, yahoo.com, outdoorsg.com
4 +121285XXXXX
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Maura Fried
United States
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