Maura Frost Email & Phone Number

Nashville, Tn, Us

Remote

Remote

As a part of Sonatype's Customer Experience team, I manage the Sonatype Community and serve as the Program Administrator for Sonatype's first-ever customer advocacy program, Sonatype Innovate. I also facilitate Sonatype's monthly customer-exclusive Office Hours event. Community Management-Manage Sonatype's community forum, community.sonatype.com-Act as "traffic controller" for community member questions and insights, responding to inquiries when appropriate-Create and maintain community rules and guidelines, moderate posts and membership -Facilitate & lead monthly community Office Hours virtual event for customersCustomer Advocacy-Planned, launched, and manage Sonatype Innovate, Sonatype's first-ever customer advocacy program via Influitive-Grew program membership to 42% QOQ since its launch in September 2022-Ensure cross-functional alignment across Sonatype so that Sonatype Innovate can help meet organization goals-2022 Influitive BAMMIES Finalist - Best Emerging Program - Sonatype Innovate-2023 Captivate Collective CAP Award Finalist - Exceptional Advocacy Portfolio - Sonatype Innovate

Nashville, Tn

QuaverEd is a world leader in online curriculum development. With roots in music education and over 10,000 partner schools, our family of programs equip PreK-8 teachers, counselors, and administrators with evidence-based resources and professional development to engage today’s students.Responsibilities included: Managing and executing all customer communication; writing copy in brand voice across organic social media platforms; supporting a community of over 11,000 educators/customers by facilitating webinars and online trainings; managing an online community of over 7,000 educators/customers via a private Facebook group; managing and creating content for QuaverEd’s help site, Help.QuaverEd.com; contributing to planning and execution of corporate communications

Nashville, Tn

Worked on the publicity team for Howard Books (an imprint of Simon & Schuster.) I served as the lead publicist in 2016 for over five titles.Responsibilities included: Creating press materials including press release and media lists; pitching media for coverage in radio, TV, online and print; maintaining relationships with author, literary agent and any outside publicists; developing and managing Howard's blogger review program, a program that fostered relationships with book bloggers to gain reviews and coverage of our titles; developing and strengthening relationships with online outlets including news sites, blogs, podcasts, etc; creating and managing social media accounts for Howard Books

Nashville, Tn

Responsibilities included: assisting with social media content creation, writing press releases, and opening night events.

As a staff writer for Musiqtone, I conducted several on-site and phone interviews with artists such as The Secret Someones, Matt Hires, Matthew Koma, KONGOS and more. I have also written and published several album reviews and features on artists such as Train, Olly Murs, Ingrid Michaelson, Ed Sheeran and more.

Greater New York City Area

As an intern, I assisted with daily press clipping that was compiled into a document sent out to industry professionals every morning. I also compiled and wrote a weekly summary of all client television coverage. Other tasks included: assisting with opening night events, media training, and press junkets, administrative assistance, including phone coverage. Gained experience with Adobe Photoshop, Cision, ContactEase.

Nashville, Tn

As an intern at Kaleidoscope Media, my main project was to craft monthly media advisories regarding programming at War Memorial Auditorium. I also helped maintain a blog for country music recording artist Barbara Mandrell. I gained experience with pitching media via email, drafting media lists and media training. Other clients included: Cumberland Heights, Bonnaroo Music and Arts Festival and AC Entertainment. Gained experience with Emma and My Media Info.

Nashville, Tn

As an intern with Laughing Penguin Publicity, I assisted with PR efforts for bluegrass and country recording artists such as Darin and Brooke Aldridge and the Grascals. Tasks included: crafting press releases, pitching media via phone and email, assistance with event planning (Grascals album release party at Antique Archaeology in Nashville) Gained experience with Cision.

Nashville, Tn

-Provided assistance for independent recording artist Jake Ousley-Crafted press releases and press bios-Pitched media via email-Maintained artist performance data via BMI Live

Bachelor Of Arts (B.A.), Entertainment Industry Studies, Public Relations

Activities and Societies: Kappa Alpha Theta- Eta Phi Chapter, Grammy U, Belmont University Service Corps, Belmont University Film Showcase.

Education record