Chief Human Resources Officer
CurrentMedVet is a rapidly growing organization of 40+ veterinary specialty and ER hospitals in ~20 states with a >20% 5-year revenue CAGR. I lead efforts to create an exceptional employee experience for 3,500+ team members and ensure we have the talent needed for continued growth.> Created strategy for enhancing MedVet’s Employee Experience and launched first-ever Employee Experience Survey. Results show meaningful increases in communication, recognition, feedback, manager effectiveness.> Built a high-performing recruiting team that grew from hiring ~650 team members in 2018 to ~1,600 team members in 2021. Created a doctor recruiting team from scratch; hired 100 doctors in the first twelve months, more than double the previous year. Implemented leadership assessments to improve the quality of hires.> Implemented Succession Planning. Led the organization through CEO and Chief Medical Officer succession processes; hired & on boarded new COO, CFO and CIO, elevating talent at the senior leadership level.> Moved from fully ensured to self-ensured medical benefits. Enhanced other benefits, including increasing 401(k) match, implementing multiple ancillary benefits, and offering wellness resources, including suicide prevention training.> Created career framework with multiple paths for career progression. Developed and launched MedVet’s first-ever pay structures and led multi-year, strategic investments in base pay. > Led MedVet’s COVID-19 response. Veterinary care is an essential service in all 50 states and our business grew ~40% during the pandemic.> Implemented new HRIS, Payroll and LMS, enhancing offerings while keeping monthly cost flat on a PEPM basis.> Launched MedVet’s first Long-Term Incentive plan, creating value for senior leaders while minimizing dilution..> Designed and launched multiple experiential leadership development programs, which combine self-awareness, leader-led training sessions, small group projects, skill building, and deliberate practice.
