Project Management for all Marketing and Communications Division projects using the project management tool, Asana. Projects include photo, video, various print pieces, social media campaigns, branding, website design and updates, and written pieces for publishing on various platforms and channels for all constituents on campusUpdated and refreshed the University's Project Request Form for stakeholder submissionSecures all PRFs, clarifies details from stakeholders to ensure MarCom strategy matches, and scope, deliverables, and timeline are confirmed, routes projects to appropriate staff, and manages successful execution of projectConduct pre, during, and post project meetingsPlans and prepares procurement and billing for the MarCom Division

Served on Marketing Committee of Wellsville Economic Development Board to collaborate on and release new Village of Wellsville logo that appears on the website, letterhead, vehicles, signage, and other village publications.Member of the Wellsville Marketing Project initiative. Working in a team of 2 to modernize and refresh village signage, website presence, and other marketing materials to increase tourism, recreation, commercial, and economic development in Wellsville.

Project Management of SUNY Online course development in Healthcare Management and Individual Studies programs. Apply project management expertise to all aspects of course development projects. Develop project strategy and deliverables. Create project plans, timelines, action items, and achieve deadlines and results. Schedule regular project meetings to discuss project, tasks, and timeline. Collaborate with both internal and external project stakeholders at all levelsCompliance with partnership policies and proceduresProvides pedagogical and technical support to faculty to develop, design, and create online instructional content applying instructional design oversight and active and applied learning principles in the development and design process.Collaborates with the faculty to design, develop, and implement interactive online and hybrid courses and programs using best practices in design, Section 508 Accessibility standards and course design standards per a rubric (e.g. OSCQR rubric).Provides development opportunities to faculty including designing and delivering workshops about innovations, updates, selecting and constructing materials, and instructing using new technologies. Assists faculty in the use of course management software and multimedia recording equipment.Facilitates and participates in course development projects, as well as the development of instructional materials.Identifies training needs for faculty and works as part of the team to ensure that faculty members are properly trained on the learning management system and any third-party hardware or software to promote effective teaching of the online courses.Assists in developing a sustainable model for Alfred State to support the student experience for online courses through navigating online learning and assisting in finding solutions for technology related issues.

Marketing – activating and developing social media accounts to market and promote the company, as well as post jobs for recruitment. Create and distribute quarterly company newsletter.Recruitment – evaluating and selecting possible candidates for open positions, candidate database maintenance, marketing materials, letters of correspondence, perform clerical work including filing, and telephone customer support for software engineering consulting firm.

Process patient admission and discharge paperwork, update and maintain patient charts, schedule follow up appointments, page doctors and departments for nursing staff, update unit and patient whiteboards, create surgical packets.

Support the annual campaign by processing and acknowledging campaign gifts and pledges in Raiser’s Edge. Process billings, mailings, data entry and coding on records in Raiser’s Edge.Create annual campaign marketing pieces, donor recognition pieces, and promotion of annual campaign events and project events.Assist in annual campaign event planning (Kid’s Marathon, Eastside Golf Tournament, Swim Across the Bay)

Coordinate event process after booking by advancing shows for production layout and event logistics with promoter/client to voice requirements through all in-house departments and outside sources; including verifying staffing requirements, ticketing issues, and technical/event set-up, to ensure event specifications are met.Research and maintain records of past, current, and potential events to determine specific needs (staffing requirements, demographic information, safety issues, merchandise, and F&B sales).Assure proper physical appearance of venue prior to event. Assist Operations Manager with supervising event part-time/contract labor.Conduct pre-event and post-event meetings, as well as prepare post-event summary highlighting attendance, demographics, patron/event incidences, and any additional pertinent information for future reference. Contract administration including maintain file for all contracts, and track return of all contracts, deposits/payments, and insurance.Administrative duties; manage lost and found at both venues, schedule switchboard operator for events, process event incidence reports, prepare and distribute event profile information to event staff prior to events, and event data entry into EBMS. Communicate event schedule to outside clients, contractors, and subordinates. Create and disperse the monthly/yearly event attendance reports for accounting, Bojangles’ corporate office, and subordinates. Handle ticket requests for both venues.Serve on committees (United Way Campaign, Holiday Party Planning, and Property Risk Task Force)

Promote Charlotte Motor Speedway's events and programs to customers. Handle inbound sales and customer inquiries. Generate sale invoices, print and mail tickets, parking passes, vouchers, etc. Upsell different events and fan entertainment.Outbound calls to fans promoting and selling Charlotte Motor Speedway's products/services. Responsible for account management; securing payments, locking fans in renewal packages, selling upgrades, driver appearances, upcoming Speedway events, etc.

Responsible for event setup and take-down. Secured and handled logistics for national anthem and front of house entertainment, handled registration for members of pre-race ceremonyAssisted with registration and sign in of competitors, sold pit passes, tickets, and other promotional materialsNon-event duties included administrative and office duties; covering telephones, data entry, stuffing mailers, etc. As well as assisting other departments with promotional material as needed

Used all product knowledge to sell and actively promote Pier 1's customer programs, ensured complaints were resolved in timely manner and to satisfaction, rung customer sales and handled returns, unloaded merchandise from truck, priced and placed merchandise on sales floor, and set up zone displays

Planned, organized, and implemented a Main Street Festival; confirmed receipt of vendor applications, assigned vendor spaces to local businesses and external vendors, researched and obtained new activities, obtained corporate sponsors, and attended committee meetings. Served as primary point of contact for 60+ vendors on event dayAnswered public inquiries, created a profit-loss statement for event, updated records, and managed correspondenceManaged all marketing activities regarding the festival; wrote press releases, developed relationships with relevant media organizations, assisted in developing advertising campaigns, developed and distributed promotional flyers, pamphlets, and booklets

Promoted and managed PR of games under the auspice of the GM; managed sponsor banners, oversaw payroll for umpires, sold admission ticketsDirected all activities targeted to family demographics before, during, and after game timeSecured giveaways from local businesses

Assisted in day-to-day operations and ticket sale operations in office; filed paperwork, packaged and mailed tickets, prepared and delivered vouchers, contacted prospects to promote special offers and eventful game nights, answered and delivered questions and concerns via phoneWorked customer service table at hockey games redeeming tickets, filing and dealing with complaints, and attending to full and half season ticket holders with their special benefits and offers