Maureen Calloway Email and Phone Number

Supply Chain Manager within the Professional Services category. Aligned specifically to Community Banking and Technology & Operations Group. Responsible for negotiating Professional Services contracts, mitigating risk, and sourcing, and promoting preferred Supplier base through RFx events. Utilize previous Program Management, Vendor Management, Account Management and Sales experience to create reproducible processes, develop strong relationships, and improve overall satisfaction of customer.

Roles: Program Manager, Contracts Manager, and Client Account Manager: Contracts Manager: Managed Supply Chain Management relationships and full Statement of Work lifecycle. Negotiated, interpreted and evaluated risk associated with Master Services Agreement terms and all Client contracts. Created database to manage every contract and all resources and contacts associated with the contract. Client Account Manager: Managed Request for Proposals (RFP) requests and responses. Documented and educated staff on Client’s compliance terms and on-boarding processes. Managed Client Management team of three (3) who are responsible for $150M contract portfolio and 10+ Clients. Program Manager - contracted by CG to successfully build out new diverse company, ASP Services, LLC. ASP works with clients to design and implement supplier management programs for Fortune 100 Financial Institutions. Responsible for creating company's brand (logo, website) and ensuring Client's (Supply Chain, Global HR & Business Partners), and Vendor's acceptance/approval of program. Created Program which included streamlining on-boarding processes, drafting all Supplier contracts, documented all processes, and building out new contract/resource/vendor database. After the successful launch (100% of all eligible Vendors agreed to move to new company), and Client acceptance, I was responsible continuing to improve processes, managing team, managing Vendors and Client relationships.

As Account Manager I was responsible for managing 60 accounts ($5M portfolio) throughout US. Main responsibility included building relationships with existing clients to ensure renewal of existing contract and to introduce new services. Also responsible for Inside Sales team and was promoted to Director of Inside Sales.

I was with CEM for 8 years. Started as an Inside Sales Manager when I graduated from college and was quickly promoted to Product Specialist (skills: Sales, Marketing, Trade Shows, Product Development). I was then promoted to Southeast Technical Sales Representative where I sold full line of company's products to labs, universities, state/fed government, and to manufacturers in multiple industries (chem/pharm/nuclear/textile/paper/food).