Software Trainer
Fremont, Ca, Us
Lead Analytic Trainer | Instructional Design | Customer Enablement | Implementing BI SolutionsPart of the Analytics Architecture Team involved in the implementation and deployment of Business Intelligence tools, including SAP Business Objects, Tableau and others.• TRAINING LEAD - Built training material customized to customer data and usage, facilitated classes in person and via WebEx globally, created on-demand videos to expand the learning experience.• USER ON-BOARDING - Strengthened end users’ skills through enablement events, including hosting user groups, forums, office hours and webinars.• COE - Maintained an on-line center of excellence environment, sharing best practices, policies, as well as internal and external resources across our analytic footprint.• BI / ANALYTICS - Developed, consulted and mentored users on dashboard development and report design using SAP Business Objects and Tableau.• IT ARCHITECTURE - Involved in application and platform upgrades, providing functional and QA testing, collaboration with other IT and business teams, and communication to our customers.