Maureen Dostal
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Maureen Dostal Email & Phone Number

Long Term Substitute Teacher at EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO
Location: Lakewood, Ohio, United States 12 work roles 2 schools
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Role
Long Term Substitute Teacher
Location
Lakewood, Ohio, United States
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Maureen Dostal is listed as Long Term Substitute Teacher at EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO, a company with 39 employees, based in Lakewood, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Maureen Dostal.

Maureen Dostal previously worked as Manager at Digital Forensics Corporation and Technical Administrator at Union Home Mortgage Corp.. Maureen Dostal holds Bachelor Of Science - Bs, Business Administration And Management, General from Miami University.

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EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO

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Profile bio

About Maureen Dostal

I am an astute, resilient, and customer-oriented leader with extensive experience delivering powerful strategy, operational efficiency, and optimized customer experiences for leading financial institutions. My expertise spans client journeys, process optimization, project management, continuous improvement, budgeting, website development, regulatory compliance, succession planning, goals and objectives. Leveraging strong communication, active listening, and interpersonal skills, I gain colleague and leadership buy-in, then realize enhanced customer journeys. Harnessing training and mentoring, with a commitment to fostering diverse, inclusive, and positive working environments, to retain talent and build high performance, motivated teams, that drive profitable organizational growth.

Current workplace

Maureen Dostal's current company

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EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO
Educational Service Center Of Northeast Ohio
Long Term Substitute Teacher
Lakewood, OH, US
Employees
39
AeroLeads page
12 roles

Maureen Dostal work experience

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Technical Administrator

Strongsville, Ohio, United States

In this role, I continued to develop the Wholesale Lending Support Group, determined optimum systems, hired staff, devised and executed training, plus set expected productivity and quality standards. I expedited the resolution of escalated issues by providing additional training to Support staff to close knowledge gaps. In addition, as Technical.

Jul 2020 - Sep 2022

Help Desk Manager

Strongsville, Ohio, United States

Developed a Customer Care Center (PhD) for internal only colleagues at Union Home Mortgage, partnering with the Telecommunications and IT teams to maximize hardware and software functionality. I directed the group while continuing to oversee website updates and directing the Website Developer.

Feb 2019 - Jul 2020

Customer Care Center Manager

Strongsville, Ohio, United States

Founded a Customer Care Center for the Wholesale Lending Group which assisted the broker clients, recruited a team plus developed and implemented a training plan. By standardizing processes, I optimized operational efficiency and maintained a high level of service. I also helped develop and test a new Wholesale Lending website.

Feb 2018 - Feb 2019

Client Services Group Manager

Mt. Laurel, New Jersey, United States

After Freedom Mortgage acquired NYCB Mortgage Company, oversaw the migration of a 35-strong Client Support team. Kept the team motivated and active during the transition.

Oct 2017 - Dec 2017

Client Support Group Manager

Nycb Mortgage Company

Cleveland/Akron, Ohio Area

Led daily operations across the Client Support Group, drafted and executed policies, protocols, and training initiatives plus delivered optimized operational efficiency with regular reviews and the development and implementation of new processes. Met/exceeded productivity, quality, and service standards and attained service level objectives by ensuring the.

Jul 2015 - Oct 2017

Client Support Manager

Nycb Mortgage Company

Cleveland/Akron, Ohio Area

Facilitated the transition of the divisionalized Mortgage Consulting Center back into a centralized Client Support Group for our broker clients, authored new policies, outlined workflow and protocols, and delivered training to a team comprising of Mortgage Consultants, Technical Specialists, and Client Relationship Managers.

Oct 2010 - Jul 2015

Senior Mcc Manager/Divisional Manager

Nycb Mortgage Company

Cleveland/Akron, Ohio Area

After New York Community Bank acquired Ohio Savings Bank, managed a regional Mortgage Consulting Center team and worked closely with the corresponding Operations and Sales managers to ensure optimum efficiency and performance in our region.

Dec 2009 - Oct 2010

Mcc Manager

Ohio Savings Bank

Cleveland/Akron, Ohio Area

Oversaw day-to-day operations of a team in the Mortgage Consulting Center

May 2001 - Dec 2009

Mcc Assistant Manager

Ohio Savings Bank

Cleveland/Akron, Ohio Area

Assisted the Manager with the daily operations of a Mortgage Consulting Center team

Nov 2000 - May 2001

Mortgage Consultant/Senior Mortgage Consultant

Ohio Savings Bank

Cleveland/Akron, Ohio Area

Provided product consulting, pricing assistance and website support to Wholesale Mortgage broker clients

Jun 1999 - Nov 2000
Team & coworkers

Colleagues at EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO

Other employees you can reach at digitalforensicscorp.com. View company contacts for 39 employees →

2 education records

Maureen Dostal education

Bachelor Of Science - Bs, Business Administration And Management, General

Miami University

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services

Cleveland State University
FAQ

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What company does Maureen Dostal work for?

Maureen Dostal works for EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO.

What is Maureen Dostal's role at EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO?

Maureen Dostal is listed as Long Term Substitute Teacher at EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO.

Where is Maureen Dostal based?

Maureen Dostal is based in Lakewood, Ohio, United States while working with EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO.

What companies has Maureen Dostal worked for?

Maureen Dostal has worked for Educational Service Center Of Northeast Ohio, Digital Forensics Corporation, Union Home Mortgage Corp., Freedom Mortgage, and Nycb Mortgage Company.

Who are Maureen Dostal's colleagues at EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO?

Maureen Dostal's colleagues at EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO include Jonathan Leal, Jharon Armstead, Carlos Chaverri, Jessie Davidson, and Renata Ruiz.

How can I contact Maureen Dostal?

You can use AeroLeads to view verified contact signals for Maureen Dostal at EDUCATIONAL SERVICE CENTER OF NORTHEAST OHIO, including work email, phone, and LinkedIn data when available.

What schools did Maureen Dostal attend?

Maureen Dostal holds Bachelor Of Science - Bs, Business Administration And Management, General from Miami University.

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