Directly supports the Department Chair as well as 20+ department faculty staff within the Oral-Maxillofacial Surgery, Special Care, and Anesthesia departments: screen phone calls, greets visitors, manage Chair’s communications including mail and email, maintains calendar and schedule, travel arrangements, coordinate presentation and manage conference seminarsActs as point person for all staff, faculty, and students who support the Department and serves as primary liaison to the general publicDepartment liaison for Chairman, faculty, staff, students, and executives within the school with other employees, fielding inquiries and follow-up to ensure any problems are resolvedEnsures compliance with all federal, state, and local regulations and requirements (such as EEOC, HIPAA and the Office of International Affairs) for employee recruitment, including coordination of- and submission for- foreign visasFormatting, proofreading, and copy editing of all departmental internal and external documents including correspondence and presentations, meeting all deadlines in a fast-based environmentManages sensitive information such as employee records, performance evaluation, and departmental credit card usageCollaborates with team to develop curriculum and prepare course schedulesEvaluates and improves effectiveness of administrative resources Handles logistics between School of Dentistry HR Director and Main Campus HR Director for performance management evaluations and recruitmentResponsible for recruiting, selecting, evaluating, and training staff; planning, monitoring, and appraising job resultsDelegate responsibility for records, billing, purchasing, inventory; and payroll for the departmentDesigns, maintains, and implements department policies and/or services by establishing standards and procedures; measuring results against standards; making necessary adjustments

Executive Administrative Assistant to Dr. Robert A. Ord, Professor and Chair of Department of Oral-Maxillofacial Surgery as well as Associate Dean of Professional DevelopmentActs as point person for all staff, faculty, and students who support the Department and serves as primary liaison to the general publicIndependently responds to requests and inquiries from faculty and staff regarding School and University policies and proceduresServed as Chair of the “School of Dentistry Administrative Team” (SODAT), comprised of 35 members that serve as the entire administrative, financial, and HR teams for the Dental SchoolDepartment liaison for Chairman, faculty, staff, students, and executives within the school with other employees, fielding inquiries and follow-up to ensure any problems are resolvedEnsures compliance with all federal, state, and local regulations and requirements (such as EEOC, HIPAA and the Office of International Affairs) for employee recruitment, including coordination of- and submission for- foreign visasWorks independently to draft, compile, and follow through on documents requiring review and/or signature, including correspondence, invoices, and reports Responsible for the onboarding and training of administrative staff within the departmentEvaluates and improves effectiveness of administrative resources Handled logistics between School of Dentistry HR Director and Main Campus HR Director for performance management evaluations and recruitmentAssists senior management with analyses and reporting; serves as an advisor on business matters and represents the department as neededMember of the 2016 and 2017 Convocation Committees for graduation ceremoniesActive member of the Faculty/Staff Annual Retreat Committee from 2019 to present

Integral in creating complex engineering specifications, technical reports, manuals, and proposals; work in conjunction with engineers to develop and incorporate any missing components in order to produce a strong, value-added client deliverable Provided exemplary administrative support to the engineering, remediation and construction service departments, as well as all departments in the Minneapolis, Richmond and Pittsburgh satellite offices; expertly drafted and prepared correspondence, memos, proposals and other critical business documents, handled travel, both domestic and international, including arranging transportation and accommodations, preparation of itineraries, reconciliation of credit card accounts, and processing of expense reportsDirected the day-to-day operation of the office; oversaw the purchasing process and worked closely with building management to resolve facilities issuesPerformed rapid triage and referral of matters to parties across a global organization for action and follow up to ensure proper disposition Served as human resources point person; assisted employees with routine personnel questions: arranged interviews, prepared offer, and regret letters, arranged for workspace and computer set-up, completed all new hire paperwork, managed new hire training and maintained HR recordsSupervised the training of 3 receptionists and an administrative assistantMeticulously managed all logistics for internal meetings, including researching venues, negotiating lowest room, banquet, and meeting room rates, and making final venue and vendor selections; carefully reviewed contracts to assure complete adherence to all agreed upon terms and conditions, facilitated communication with venue management, vendors, caterers, contractors and others to continuously track the progress of all details and assure everything was accomplished according to strict timelines

Employee Benefits; Managed all administrative processes for the Customer Service Manager and customer service representatives; proofread, edited and disseminated correspondence, memos and other essential documents, handled mailing of brochures and applications to prospective clients, updated client renewals and address changes Processed endorsements on the Med Chi Association telephone support

Promoted from receptionist to Department Administrator after only 3 monthsProvided administrative support to the Vice President of Engineering and subordinate departments; scheduled and arranged conference calls with participants in multiple time zones; proofed, edited and distributed technical literature, engineering documentation and correspondence, prepared marketing documents, (layout, image preparation, production, and distribution), coordinated national and international travel, prepared and submitted expense reports, attended meetings; took, transcribed and distributed meeting minutes, and managed tradeshow participationMaintained engineering project schedules and accurately tracked progress of contractsAssisted the engineering department in software testing and preparation of test documentation for clients