Maureen Jager Email & Phone Number

Hillegom, Zh, Nl

Born and raised with a positive mindset my glass is always half full. I characterize myself as versatile and get energy from working in a team with varied activities. Roll up your sleeves and achieve success together. That is why I am available for challenges next to my current job as an operations manager. I want to keep learning and developing and like to share my experience and positive mindset with others.Geboren en getogen met een positieve mindset is mijn glas altijd halfvol. Ik typeer mezelf als veelzijdig en haal energie uit werken in een team met gevarieerde werkzaamheden. Met elkaar de handen uit de mouwen steken en successen behalen. Daarom ben ik beschikbaar voor uitdagingen naast mijn huidige baan als operations manager. Ik wil blijven leren en ontwikkelen en deel mijn ervaring en positieve mindset graag met anderen.

Amsterdam Area, Netherlands

Responsible for the day-to-day business, internal processes and the development of our own ERP application in collaboration with the development team. Research into and effective user experience. In my view, the central element in all elaborated works. Translate procesess to our ERP application. I am involved in customer satisfaction and together with my colleagues I look for ways to continuously improve this, with the motto 'keep it simple'. In recent years I have improved all internal processes and obtained the ISO 9001 certificate for Newbase.

Amsterdam Area, Netherlands

Organizing (inter)national exhibtions as a full service provider to our customers to ensure a smooth delivery of an exhibition. Responsible for the entire process starting at a project kick-off, searching for and negociating with (inter)national suppliers, manage and liaise with suppliers , site visits to venues, manage crew onsite and ensuring timely execution. Manage best practice of the project team. Ensure the team has secured all exhibitor plans and that those plans meet the health and safety regulations required by the venue. Improve organiser/exhibitor relationships with the objective of providing a customer focused service. Managing budget at all times.

Hoofddorp, Noord-Holland, Nederland

Responsible for reorganizing the editorial staff of D-Reizen. Responsible for availability and topicality of the offers on www.d-reizen.nl. The editors are involved in describing all accommodations and destinations on the D-Reizen website, manually entering the optimum range in the sales systems and linking tour operator accommodations to D-reizen accommodations.

Hoofddorp

Implementing and executing company policies and procedures. Monitoring contact center performance and managing it on the basis of data. Maintain focus and motivation and targets on Customer Service. Preparing and conducting performance interviews and appraisal interviews. Coaching and developing the team. Building strong relationships with other departments within the (international) organization. Replacing and performing activities of other Supervisors. Assist with additional tasks and projects as needed.

Organizing (inter)national exhibtions as a full service provider to our customers to ensure a smooth delivery of an exhibition. Responsible for the entire process starting at a project kick-off, searching for and negociating with (inter)national suppliers, manage and liaise with suppliers , site visits to venues, manage crew onsite and ensuring timely execution. Manage best practice of the project team. Ensure the team has secured all exhibitor plans and that those plans meet the health and safety regulations required by the venue. Improve organiser/exhibitor relationships with the objective of providing a customer focused service. Managing budget at all times.

Hotel and travel industry

Hotel and travel industry

Amsterdam

Contact with airlines, hotels & tour guides. Resolving all kinds of operational matters. The management of allotments on accommodations. Signaling and anticipating peak load of the front office.

Amsterdam