Maureen Maloney

Maureen Maloney Email and Phone Number

President and Chief Operating Officer @ GuideStar Eldercare
Chicago, IL, US
Maureen Maloney's Location
Chicago, Illinois, United States, United States
About Maureen Maloney

With a solid background of successes in Business Development and Operations, I have built a reputation as a leader in client acquisition, business management, and team leadership. I have experience providing vision and guidance across teams to identify areas of opportunity in relationship/partnership development, revenue generation, and brand equity. My success is driven by my ability to align project and program strategy with business and financial goals through the establishment of effective policies and procedures. I leverage a unique mix of strategic and analytical expertise, consistently exceeding performance goals by aligning the effort of strong teams with project objectives. Some of my most notable results in my recent career include:✓Achieved #1 ranking at Curo Health Services across the country for five months on clinical outcomes. Consistently ranked in the top 8% every progressing month during tenure. ✓Captured $68M in revenue in 2015 and drove 23% YoY by optimizing the census and the payor mix at Chicago Lakeshore Hospital.✓Secured two large Med-Surge partnerships at Mariner Post-Acute Network and assisted in the startup planning and implementation of two additional hospital units in Austin. Sourced the location, identified staffing needs and defined partnership agreement. ✓Increased census at Mariner Post-Acute Network from 57% occupancy to 95% occupancy in six months. Also increased referral source satisfaction 39%.

Maureen Maloney's Current Company Details
GuideStar Eldercare

Guidestar Eldercare

View
President and Chief Operating Officer
Chicago, IL, US
Employees:
105
Maureen Maloney Work Experience Details
  • Guidestar Eldercare
    President And Chief Operating Officer
    Guidestar Eldercare
    Chicago, Il, Us
  • Guidestar Eldercare
    President & Chief Operating Officer
    Guidestar Eldercare Feb 2024 - Present
    Crown Point, Indiana, Us
  • Guidestar Eldercare
    Chief Operating Officer
    Guidestar Eldercare Dec 2020 - Mar 2024
    Crown Point, Indiana, Us
  • Chicago Lakeshore Hospital
    Consultant
    Chicago Lakeshore Hospital 2018 - 2020
    Chicago, Illinois, Us
    I was recruited by the CEO to come back to lead sales management and partnership development strategies and drive efficiency improvements in the intake department. I oversee leadership development and support the CEO with special projects designed to drive efficiency and performance improvements across the organization. Through continuous improvement initiatives, I work to enhance operations, boost revenue and the brand hospital as a premier provider of quality service in the region. Some key results in this role include:➢Ideated and Implemented customer service training, resulting in improved communications to referral partners. ➢I pioneered crisis management and damage control activities with referral sources to turnaround problem relationships by spearheading face-to-face meetings with all levels of the client’s organization from C-suite down to case management ➢I was a key contributor to the CRM and Reputation Management task forces to select the new CRM solution and set protocols for reputation management for all 16 hospitals.
  • Curo Health Services
    Area Vice President Of Operations & Area Vice President Of Business Development
    Curo Health Services 2017 - 2018
    Atlanta, Ga, Us
    In this role, I led concurrent and dual roles within operations and business development. I ensured efficiency and performance outcomes of five offices in four branches across Illinois. I also oversaw managers and supervisors at the director level as well as clinicians and MD’s to ensure quality patient care, best practices and compliance. I aligned and managed priorities across the organization to drive optimum profit and loss (P&L) outcomes. ➢I led state licensure with IDPH and certification with Accreditation for Commission for Health Care. ➢I successfully led turnaround strategies to improve performance across the state. Opened three additional offices and led the management and successful completion of ACHC surveys.➢I rebuilt entire sales team and delivered training and development to improve sales outcomes. Created significant community relationships that brought in 48 NH, GIP and additional provider agreements.
  • Chicago Lakeshore Hospital
    Director, Business Development, Managed Care Contracting
    Chicago Lakeshore Hospital 2013 - 2017
    Chicago, Illinois, Us
    In my first role at Chicago Lakeshore I directed census development for 143 bed hospital including strategic planning, budget analysis and partnership development with key stakeholders and corporate leadership. I managed innovation and execution of rebranding activities to boost hospital reputation and brand equity. Some key results in this role include:➢I boosted census from 85 to 130 in three months and consistently maintained 85-98% capacity of patients by building and training a new sales team and putting profitable processes and partnerships in place. ➢I filled in as Interim Director of the Assessment and Referral Department and directed the performance outcomes of clinical staff including nurses, mental health workers and therapists. Ensured quality of care by leading scheduling of nursing shifts, recruiting, and department operation’s budgets. ➢I directed investigations of six employees and managed the termination process after uncovering time clock abuse and erroneous clocking in when not working. ➢I oversaw an outpatient clinic expansion in 2017 and ensured successful renovation of the building from start to finish including managing all contracts and ensuring work performance.
  • Comfort Hospice & Palliative Care
    Director Of Business Development & Marketing
    Comfort Hospice & Palliative Care 2012 - 2013
    As the Director of Business Development and Marketing, I led business operations including census and business development for a Supportive Living Facility with 12 buildings. I cultivated relationships with key accounts including Long Term Care Facilities, and hospitals to drive census. ➢I assumed the position as Director of Business Development for a partner home health and physical therapy group and increased census 36% for the Home Health and therapy groups.➢I boosted admissions 40% through strategic relationships development and referral networks.
  • Vitas Healthcare
    Sales Representative
    Vitas Healthcare 2009 - 2013
    Miami, Fl, Us
    I was recruited to launch services in new markets in Chicagoland and target home health organizations. I also delivered a solid referral network with area home health organizations that accounted for 35% of all referrals into the organization. I also served as a key contributor on the national corporate committee tasked with setting position role, messaging, collateral and standardized CEU presentations.

Maureen Maloney Skills

Healthcare Marketing Leadership Strategic Planning Strategy Fundraising Business Development Management Marketing Communications Marketing Strategy Hospitals Event Planning Training Public Speaking Medicare Start Ups Sales Program Development Healthcare Industry New Business Development Project Management Budgets Crm Program Management Coaching Physician Relations Referral Development Media Relations Project Planning Sales Management Sales Process Market Planning Behavioral Health Physicians Long Term Acute Care Sales Strategy Selling Hospice Ltac Customer Relationship Management Working With Physicians Operations Management Business Process Improvement Team Building Healthcare Management Customer Service Community Outreach Critical Thinking People Development

Maureen Maloney Education Details

  • Gies College Of Business - University Of Illinois Urbana-Champaign
    Gies College Of Business - University Of Illinois Urbana-Champaign
    General
  • Lean Six Sigma
    Lean Six Sigma
    Green Belt
  • Lean Six Sigma
    Lean Six Sigma
    Black Belt
  • Miller Heiman Strategic Selling
    Miller Heiman Strategic Selling
  • Purdue University
    Purdue University
    Marketing

Frequently Asked Questions about Maureen Maloney

What company does Maureen Maloney work for?

Maureen Maloney works for Guidestar Eldercare

What is Maureen Maloney's role at the current company?

Maureen Maloney's current role is President and Chief Operating Officer.

What is Maureen Maloney's email address?

Maureen Maloney's email address is mm****@****hoo.com

What is Maureen Maloney's direct phone number?

Maureen Maloney's direct phone number is +177353*****

What schools did Maureen Maloney attend?

Maureen Maloney attended Gies College Of Business - University Of Illinois Urbana-Champaign, Lean Six Sigma, Lean Six Sigma, Miller Heiman Strategic Selling, Purdue University.

What skills is Maureen Maloney known for?

Maureen Maloney has skills like Healthcare, Marketing, Leadership, Strategic Planning, Strategy, Fundraising, Business Development, Management, Marketing Communications, Marketing Strategy, Hospitals, Event Planning.

Who are Maureen Maloney's colleagues?

Maureen Maloney's colleagues are Kent Criminger, Anita Arthur, Alyson Brewer, Amy Dayton Quick, Connie Erickson-Loucks, Christopher Griffin, Teneisha Copeland.

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