Maureen Mcgrath Email and Phone Number

• Superior Customer Service• Model Store Trainer for MIT’s• Responsible for all store functions• Weekly planning of all store functions• Inventory Control• Sales floor presentation• Recruiting, training, developing, motivating and managing of staff• Ensures that all Associate training has been completed on an ongoing basis• Reviewed and analyzed Customer Service Metrics to maintain a very high level of Customer satisfaction• Adheres to all policies and procedures including safety guidelines• Processing of all required reports, documents and memos• Maintains standards of merchandizing presentation and store signage to maximize sales.• Managing sales forecasting, work scheduling, payroll hours and productivity• Responsible for evaluating, recruiting, hiring, training, motivating and counseling of associates

• Superior Customer Service• Model Store Trainer for MIT’s• Responsible for all store functions• Weekly planning of all store functions• Inventory Control• Sales floor presentation• Recruiting, training, developing, motivating and managing of staff• Ensures that all Associate training has been completed on an ongoing basis• Reviewed and analyzed Customer Service Metrics to maintain a very high level of Customer satisfaction• Adheres to all policies and procedures including safety guidelines• Processing of all required reports, documents and memos• Maintains standards of merchandizing presentation and store signage to maximize sales.• Managing sales forecasting, work scheduling, payroll hours and productivity• Responsible for evaluating, recruiting, hiring, training, motivating and counseling of associates

Executed plans to increase profitability Recruited new AssociatesPromoted excellent customer serviceAll merchandising and new product to company standards