Maureen Nelson Email and Phone Number

**Patrol and Surveillance**: Conduct regular internal and external foot and vehicular patrols to ensure the safety of patients, visitors, and staff.**Employee Mentorship**: Guide and mentor fellow employees by clarifying policies and procedures, as well as demonstrating the proper use and maintenance of security equipment.**Access Control**: Manage access programs, including the production of photo identification cards, monitoring of doors and alarms, and generating reports to uphold security in restricted areas.**Emergency Preparedness**: Implement the facility's disaster plan in coordination with management, ensuring compliance with emergency protocols.**Collaboration with Agencies**: Support external agencies such as fire and police departments by adhering to departmental policies to facilitate effective collaboration during emergencies.**Escort Services**: Provide secure transport for deceased individuals and valuables, ensuring adherence to established protocols and documentation requirements.**Assistance and Response**: Offer assistance to injured or ill individuals and respond to hospital emergencies, following departmental guidelines to maintain safety.**Conflict Management**: Address and control unruly or intoxicated individuals using appropriate communication and defensive tactics, in line with departmental policies and legal regulations.**Lost and Found Management**: Oversee the Lost and Found program by properly handling lost items, ensuring they are documented and secured for rightful return.**Incident Documentation**: Maintain accurate records of all incidents using the Patient Safety Incident Reporting program to support future reference and analysis.

As a Food Service Worker at Nebraska Methodist Health System, I provide exceptional service to patients and guests within various areas of the facility. My responsibilities include delivering meal carts to patient units, assisting with meal setup, discarding soiled trays, maintaining sanitation standards, serving food, and ensuring guest satisfaction. I operate a cash register, interact with customers, and maintain a clean and organized workstation. Additionally, I collaborate with a team to create a positive dining experience for patients and uphold the highest standards of customer service.• Provide fast, friendly, professional, and responsive customer service• Operate a cash register, receive payments, and issue receipts or tickets to customers• Utilize kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season, and knead foodstuffs for cooking, serving, and storing• Clean and sanitize workstations and equipment• Provide general stocking duties in service areas

I attended and actively participated in team meetingsObserved drug screening proceduresObserved and assisted in family support and supervised parental visitsPracticed report-writing skillsConducted research on company policies and procedures related to drug screeningand family support servicesGained valuable experience in observing client interactions and taking detailednotes.

Scanning and bagging merchandiseAccepting payments and ensuring pricesOperate scanners and registersCash handling, maintaining an accurate cash drawerManage returns and exchangesAttend to customers' needs and provide information if necessaryMaintain a clean workspace

• Assist analysts in medical records retrieval by contacting medical facilities and performing follow-up contact on records requests.• Obtain and ship records requests for analysts through fax, email, and mail.• Thorough knowledge in HIPAA and confidentiality law.• Carefully document information pertaining to correspondence between client organizations and analysts.• Created the current training documentation and train new associates on job performance and navigation of relevant applications.

• Assist analysts in medical records retrieval by contacting medical facilities and performing follow-up contact on records requests.• Obtain and ship records requests for analysts through fax, email, and mail.• Thorough knowledge in HIPAA and confidentiality law.• Carefully document information pertaining to correspondence between client organizations and analysts.• Created the current training documentation and train new associates on job performance and navigation of relevant applications.

• Perform medical records retrieval by contacting medical facilities and performing follow-up contact for records requests on behalf of life insurance companies.• Contact life insurance applicants to obtain physician information and medical history.• Carefully document information pertaining to correspondence between client organizations and analysts.• Responsible for the payment of fees associated with record transfers.