Axia Home Loans/Mason MacDuffie Mortgage are full service mortgage banking firms with offices nationwide. • Overcame challenges with each individual borrower story bringing 100% of mortgage files to a clear to close status prior to deadline.• Handled large volumes of files simultaneously, requiring a high level of coordination and communication internally and externally.• Suggested process improvement implemented companywide which provided processing efficiencies in multiple departments.

Michaels Wilder (acquisition)/Berry Network are experts in hyperlocal search that develop targeted marketing programs from a variety of local search platforms to generate leads and deliver superior advertising ROI for regional and national clients• Managed multimillion-dollar campaigns in print and online local search to create additional leads and social awareness for roster of local and national businesses.• Created print ads and/or posts on Google Search, Facebook, LinkedIn, Twitter, Pinterest and blogs. • Data analysis of ad performance and optimized campaign management based on results. • Suggested improvements to client reporting implemented companywide to create a better user experience.• Developed strong client relationships with a 98% client retention rate

MedTox Laboratories acquired by Laboratory Corporation of America Holdings (Labcorp), becoming one of its premier Specialty Testing Laboratories. MedTox processes more than 4 million samples annually and supports multiple clinical testing needs including employment, healthcare and clinical trials research.• Built client relationships and managed clients’ needs while providing accurate and timely lab testing results within company SOP guidelines. • • Knowledge of basic specimen processing requirements and medical terminology. Conveyed and reviewed lab test results with clients as necessary.• Management of Inbound and outbound calls and written communication management • Consistently received positive client feedback regarding knowledge and service and met or exceeded company goals.

Clear to Close Inc provides complete mortgage processing services to mortgage companies• Opened and developed business which provided complete mortgage processing services for 25+ Loan Officers. • Management of company finances: receivables, payroll, expenditures, budget.• Facilitated and coordinated between clients, realtors, and third-party vendors to complete each transaction.• Analyzed all documents for accuracy and content, data entry into processing software and creating invoicing