Maureen Njenga Email & Phone Number

Nairobi County, Kenya

Nairobi, Kenya

Reporting to the Head of Information Technology PMO to support the IT PMO with the orchestration of resources, governance, information, and PMO program & portfolio requirements.• Maintains and monitors IT Portfolio project plans, project schedules, work hours, Organizing, attending, and participating in stakeholder meetings.• Draft timeous reports in liaison with all IT Program Leads.• Design and implement PMO best practices and processes across the IT function.• Adhere and… Show more Reporting to the Head of Information Technology PMO to support the IT PMO with the orchestration of resources, governance, information, and PMO program & portfolio requirements.• Maintains and monitors IT Portfolio project plans, project schedules, work hours, Organizing, attending, and participating in stakeholder meetings.• Draft timeous reports in liaison with all IT Program Leads.• Design and implement PMO best practices and processes across the IT function.• Adhere and establishes project cadence, frameworks and documentation is maintained for all projects.• Chairs and facilitates meetings and distributes minutes to all project team members. • Coordinates budget activities, tracks expenditure, processes invoices and payments. • Minimize project risks and issues as they arise in collaboration with stakeholders.• Custodian of project documents, such as form templates, meeting minutes, reports, plans and schedules.• Administering the document management system to keep content organized and user-friendly. • Oversees the establishment, creation, and distribution of project-related reports, including project status, resource availability and cost management.• Collects data, updates report and sends out communication to track and manage stakeholder information. • Manage and execute P2P process for run and project spend for the IT PMO department.• Modell IT PMO Department Budget and Cost Management Reporting.• Maintain relationships with Finance and Procurement to support Financial and Contract Management processes.• Maintain and build the change management toolkit to be used across programs and projects.• Set governance standards, stage gates and artefacts to use across programs and projects based on the initiative classification.• Plan and execute project and program audits to ensure all governance alignment and PMO standard adherence to manage risk and responsible resource utilization. Show less

Nairobi County, Kenya

• Led the processes of software implementations. • Delivered solutions to meet business need using fundamental Project Management and Business Analysis techniques. • Gathered technical and non-technical business requirements, coordinated with internal and external stakeholders, and fully govern requirements and process flow to project completion.• Collaborated with cross-functional teams in delivering integrated solutions within scope, time, and cost.• Support the management of… Show more • Led the processes of software implementations. • Delivered solutions to meet business need using fundamental Project Management and Business Analysis techniques. • Gathered technical and non-technical business requirements, coordinated with internal and external stakeholders, and fully govern requirements and process flow to project completion.• Collaborated with cross-functional teams in delivering integrated solutions within scope, time, and cost.• Support the management of Application Development and Infrastructure projects.• Strengthened relationships with business and technical stakeholders to balance business requirements with technical feasibility and sustainability.• Recommended information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.• Developed and supported innovative solutions to meet the needs of the business that align with system architecture and strategic goals.• Collaborated with team members to resolve issues and develop business/client friendly solutions.• Collected and documented business requirements for project and process improvement/automation efforts.• Reported and escalated issues as required to IT Project Manager.• Translated business objectives and requirements into functional and system specifications.• Contributed to the delivery of business change and process improvement.• Drove and/or support change management and communications.• Communicated and advocated for the product and business vision.• Collaborated with business and vendor IT teams to analyze, design new work processes, resolve issues, and develop business/client solutions.• Provided support for adoption of new processes by participating in the development of end user training, where appropriate. Show less

Nairobi County, Kenya

During my tenure, I leveraged my skills in shaping the country's top-ranked Information Technology Services Industry.• Modeled Two Super Cluster servers and Migration of Pre-Paid and Post-Paid Databases at KPLC time.• Accelerated the Core Banking System by developing and implementing Two Super Clusters at Co-operative Bank used for customers.• Integrated a Hyper-Converged System at two customer Sites for Teachers Service Commission and Co-operative Bank.• Invented a system for… Show more During my tenure, I leveraged my skills in shaping the country's top-ranked Information Technology Services Industry.• Modeled Two Super Cluster servers and Migration of Pre-Paid and Post-Paid Databases at KPLC time.• Accelerated the Core Banking System by developing and implementing Two Super Clusters at Co-operative Bank used for customers.• Integrated a Hyper-Converged System at two customer Sites for Teachers Service Commission and Co-operative Bank.• Invented a system for tracking projects in real-time especially during the COVID hence reducing the necessity for site visits.• Sustained stakeholder relationships by 100%.• Initiated a system integrating project time and cost criteria in one platform: Increased client portfolio to 90% efficiency.• Advocated for project management training for the PMO Office; Accelerated work efficiency, maintained 90 % quality against the global standards.• Pioneered global standards of ISO 9001:2015 growing business process improvement 2x in the organization.• Oversight of the Healthcare Project, achieving 100 % communication and objectives among key stakeholders. Show less

Nairobi County, Kenya

• Directed completion of a project worth USD 689,500.89 with Ethiopian's Bank of Abyssinia.• Administered the implementation of Exadata Servers at the main site Safaricom HQ 2 and the disaster recovery site, a project worth USD 4,689,115.29.

Nairobi, Kenya

In this capacity, I engaged my skills in rallying support for the supervision of managers and executives in Seven Seas in the various posts spanning from; Marketing Assistant, Pricing Analyst and Bid Assistant, Procurement Assistant, and Project Analyst.• Spearheaded the appointment and terms of engagement for consultants and contractors' consultation with the senior manager.• Formulated strategies for Identifying and managing project risks, issues, and change management.•… Show more In this capacity, I engaged my skills in rallying support for the supervision of managers and executives in Seven Seas in the various posts spanning from; Marketing Assistant, Pricing Analyst and Bid Assistant, Procurement Assistant, and Project Analyst.• Spearheaded the appointment and terms of engagement for consultants and contractors' consultation with the senior manager.• Formulated strategies for Identifying and managing project risks, issues, and change management.• Fabricated project documentation, resource allocation, and customer feedback.• Skyrocketed sales in Go-To-Marketing Materials, Templates.• Facilitate Brand Building and Creation Events.• Built a strong customer base through Internet marketing - Websites, SST on Social Media (Facebook,Twitter, Linked In).• Organizing of connected Kenya 2012, branding and marketing the company solutions.• Masterminded exceptional Commercial templates for the various regions.• Established projections of applicable taxes in the country and some parts of Africa.• Inspected Purchase Orders are aligned to the commercial agreement.• Applications of bank guarantee and ensure consistent follow-up on the renewals and cancellations of the same.• Oversaw insurance compliance of all goods in transit irrespective of the country's location.• Timely cleared and delivered warranty spares and export of faulty parts per case number.• Posting of invoices on Microsoft Dynamics to facilitate payment of vendors.• Reduced errors from 50% to less than 10%. Show less

Information Technology, Information Technology

Higher National Diploma, Information Technology