Maureen Njeru Email and Phone Number
As an IT Support professional with over 3 years of experience in the field, I have developed a strong foundation in technical support, problem-solving, and customer service.In my current role as an IT Support Technician, I am responsible for providing technical assistance to users, troubleshooting hardware and software issues, and assisting with the deployment and maintenance of computer systems. I have a strong understanding of a variety of technologies, including Windows and Mac operating systems, networking, and cloud-based solutions.One of my key strengths is my ability to communicate effectively with both technical and non-technical stakeholders. I have a proven track record of being able to explain complex technical concepts in a clear and concise manner, ensuring that my clients and colleagues have a thorough understanding of the issues at hand.In addition to my technical skills, I am also highly organized and detail-oriented, with a strong focus on delivering high-quality results. I am adept at managing my workload efficiently, and I am always looking for ways to streamline processes and improve the customer experience.I am excited to explore new opportunities in the IT Support field, and I believe that my skills and experience make me an ideal candidate for roles within companies looking for someone who can provide reliable and effective technical support. If you have an open position that you believe would be a good fit for my skills and experience, I would love the opportunity to discuss how I can contribute to your team.
Public Service Commission
View- Website:
- psc.gov.rw
- Employees:
- 902
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Information Communication Technology OfficerPublic Service Commission Dec 2019 - Present1. Troubleshooting hardware and software issues via diagnostic techniques and pertinent questions 2. Configuration of Cisco and Huawei servers upgrades3. Implemented a help desk ticketing system that improved timely efficient solutions to IT issues4. Led a team of 4 interns in the design and development of a bespoke file management system 5. Digitization of data for the state department for Physical Planning -
Business Development RepresentativeSilver Palace Limited Dec 2018 - Nov 20191. Experienced business-to-business IT sales skilled in pitching products and services eg ERP System Upgrades, installation of PoS to clients, fostered partnerships, met sales goals and presented weekly reports.2. Used CRM Software to develop marketing strategies, tracked leads and opportunities via a combination of prospecting and built clients' relationships, obtained customer feedback 3. Identified trends, including how and why consumer buying patterns changed in a given target segment4. Conducted product knowledge, leasing rates and fees with business owners. Also assisted customers with business solutions, product information, quoting and purchases, a vital role in financial reporting -
Information Technology AssistantDawa Life Sciences Aug 2017 - Sep 20181. Provided user training for basic hardware and software 2. Performed daily backup operations, ensuring all required file systems and system data were successfully backed up to the appropriate media.3. Performed hardware repairs and arranged for printer servicing needs, troubleshooting server issues4. Participated in SAP Systems technical research and implementation i.e iScala for inventory management.5. Assisted in the implementation of server virtualization having trained on Hypervisor
Maureen Njeru Education Details
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Computer Science -
Yusudi Africa LimitedBusiness Development
Frequently Asked Questions about Maureen Njeru
What company does Maureen Njeru work for?
Maureen Njeru works for Public Service Commission
What is Maureen Njeru's role at the current company?
Maureen Njeru's current role is IT Support Specialist | Business Developer.
What schools did Maureen Njeru attend?
Maureen Njeru attended Jomo Kenyatta University Of Agriculture And Technology, Yusudi Africa Limited.
Who are Maureen Njeru's colleagues?
Maureen Njeru's colleagues are Chesang Mercy, Moira Attard, Ludmilla Doeses, Nobert Machinjike, Mudzingwapr Peter, Felistus Jerop, Mary Yano.
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