Maureen Richardson Email & Phone Number

West Palm Beach, Florida, United States

• Recruit, interview and vet top talent for America’s leading private and domestic household staffing company for UHNW, HNW and High-Profile families. • Accountable for revenue production and meeting yearly financial goals. • Build trust and develop valuable relationships with my clients and candidates.• Assess candidates resumes and references to confirm validity and qualifications for the position they are applying for.• Create professional candidate profiles utilizing Adobe for presentation of referral to the client.• Verify employment authorization including state and federal background checks on all candidates.• Schedule and coordinate interviews and trials for the candidates with the hiring manager or client.• Maintain accurate records and notes in all candidate and client files in our Applicant Tracking System database.• Provide feedback to candidates on their applications and interviews. • Counsel clients and candidates through the interview, trial and onboarding process. • Communicate to clients, the company process and how we differentiate from our competitors to gain their business.• Secure Engagement Letters from clients and write a well written job description for each search.• Maintain marketing throughout the year to keep a steady flow of clientele.• Negotiate offers and fair employment packages for our candidates. • Assist clients with HR best practices, including offer letters and new hire documentation.

Shannondell At Valley Forge, Audubon, Pa

• Responsible for managing and scheduling bi-weekly cleanings for 700+ residential apartments. • Coordinate cleaning of resort style amenities.• Perform quality assurance inspections.• Process payroll, manage time off requests and schedule staff utilizing Workforce Ready a Kronos application.• Conduct monthly and bi-weekly inventories. • Provide yearly evaluations for all employees. • Assist the Director with bi-weekly department meetings and employee appreciation events.• Created and conducted a 3-month customer service training.

Philadelphia, Pennsylvania, United States

• Responsible for overseeing the day-to-day Benefits related concerns within the Human Resources Department, including responding promptly to phone and email inquiries and corresponding with vendors.• Manage benefits for over 2,000 exempt and nonexempt employees.• Ensure compliance with Federal and State laws and regulations related to employee benefit programs.• Manage the implementation activities for new programs, including coordination with other program areas and development of communications.• Create, edit, and maintain new hire and annual open enrollment presentations including explanation and benefit differentiation.• Conduct monthly and quarterly audits of benefit vendor invoices to verify accuracy.• Recently reconciled $45,000 in outstanding claims owed to the company.• Developed a Safe Harbor report system to track, average, and adjust hourly employees’ hours worked to activate or cancel PT and FT benefits eligibility.• Make the appropriate payroll deduction changes due to court subpoena, employee request, or Federal withholding.• Audit weekly payroll to evaluate accuracy of hours, pay, and appropriate deductions.• Coordinated with payroll department to develop a quality assurance procedure to recover all unpaid deductions from staff.• Increased employee engagement by 30% by introducing new monthly team building activities and quarterly professional development workshops to grow department cohesion and professional awareness.• Responsible for overseeing the wellbeing referrals of all employees to the Employee Assistance Program.• Consistent exercise of independent judgement and discretion in matters of significance.

• Scheduled over 350 culinary and event specialists appropriately for 50-60 events per week.• Responsible for recruiting and interviewing candidates.• Onboarded, trained, and supervised all new hires.• Timely processed payroll for 350 staff per week.• Managed all short notice large event staffing changes.• Arranged transportation to and from all off-site events for all scheduled event staff.• Responsible for all Human Resources administrative duties associated with maintaining employees’ files including Federal withholdings, direct deposit, and changes to personal information• Assisted the Opening Operations Team in creating Standard Order of Procedure (SOP) for new business accounts.• Reconciled accounts up to $20,000.• Responsible for timely submission of monthly, quarterly, and yearly financial reports.• Scheduled and processed reimbursement of expenses for travel for Senior VP utilizing Concur system.• Extensive knowledge of Workman’s Compensation injury prevention and appropriate response when an employee is injured while acting in the duty of their employment.

Philadelphia, Pa

Formerly STARR Events

Philadelphia, Pa

• Managed a staff of over 50 union employees responsible for patient transportation services.• Assisted Senior General Manager with the responsibilities of the Express Services Department in the absence of an operations manager• Extensive experience in labor relations and management.• Tracked and submitted employee payroll for approximately 60 employees per week.• Created an organized, biweekly schedule for union employee’s• Performed weekly linen inventory, including “damaging out” damaged linen and processing the order for new materials.• Maintained employee licensing and credentials for quality assurance inspections.• Developed and conducted training for all new hires.• Provided yearly and probationary evaluations for all employees focused on individual and intradepartmental growth.• Consistently guided team to receive exemplary scoring on client or patient quality assurance surveys.

Philadelphia, Pa

•Successfully owned and operated a childcare and preschool center with over 30 children.•Maintained and complied with all PA state regulations to retain a child care license. •Designed, maintained, and implemented child development programs aiding in socioemotional and gross motor skill development.•Managed all financial matters of the business via Quickbooks.•Managed a team of 6 childcare professionals•Managed each childcare professional’s annual compliance training and requirements including fire safety, CPR certifications and continuing education credits.•Designed classroom layouts to accommodate each child’s educational development and needs per PA Department of Public Welfare standards.

Bensalem, Pa

Resigned to finalize process of opening Carousel Kids Preschool

Bachelor Of Arts - Ba, Early Childhood Education And Teaching

Associate'S, Education

High School Diploma, General Studies