Volunteer Coordinator
Phoenix, Arizona
Supervised, coordinated, and placed over 100 home care volunteers. Evaluated and supervised the activities of the volunteers on a daily basis in order to enhance the care of the hospice patient and family.•Provided support, encouragement, and ongoing communication through calls, email, and note cards to acknowledge volunteer’s service. Planned and coordinated Peer Support Meetings, Volunteer Open House and Volunteer Recognition Events. These efforts resulted in a 95 % volunteer retention… Show more Supervised, coordinated, and placed over 100 home care volunteers. Evaluated and supervised the activities of the volunteers on a daily basis in order to enhance the care of the hospice patient and family.•Provided support, encouragement, and ongoing communication through calls, email, and note cards to acknowledge volunteer’s service. Planned and coordinated Peer Support Meetings, Volunteer Open House and Volunteer Recognition Events. These efforts resulted in a 95 % volunteer retention rate.•Encouraged use of volunteer services, with entire medical team, by providing information about volunteer programs resulting in volunteer hours equaling up to 5 % of total patient care.•Ensured patient / families volunteer needs were met. Filled referrals within in 3 days of request and conducted regular follow up phone calls to answer questions and offer support. Show less
