Principal
CurrentBoutique consultancy supporting Pharma/Biotech and Patient Program suppliers to optimize their patient /caregiver and HCP program performance.
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@biogen.com
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Maureen Smith is listed as Principal at INCY Consulting, based in Toronto, Ontario, Canada. AeroLeads shows a work email signal at biogen.com and a matched LinkedIn profile for Maureen Smith.
Maureen Smith previously worked as Country Lead - Services and Solutions at Biogen and Associate Director, Patient Services at Biogen. Maureen Smith holds B.Sc., Biochemistry from Mcmaster University.
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Maureen Smith is a Principal at INCY Consulting. She possess expertise in six sigma, pharmaceutical industry, project management, lean manufacturing, clinical research and 14 more skills.
Listed skills include Six Sigma, Pharmaceutical Industry, Project Management, Lean Manufacturing, and 15 others.
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Toronto, Ontario, Canada
Boutique consultancy supporting Pharma/Biotech and Patient Program suppliers to optimize their patient /caregiver and HCP program performance.
Mississauga, On
As a member of the Canadian Leadership team, I lead field and head office teams focused on improving patient outcomes by delivering innovative services to health care professionals, patients and caregivers.
• Hiring, management and career development of the patient services team• Design and execution of innovative offerings for patients and HCPs across all of Biogen’s therapeutic areas
Day-to-day execution of 50+ patient/HCP programs on behalf of 20+ pharmaceutical customers• Planning, organizing and monitoring a team of 80+ managers and professionals providing Patient Support, Clinical Research, Drug Safety, Medical Information and Data Management services to the pharmaceutical industry• Coordinate business unit Six Sigma projects
Selected Achievements:Led a Lean project that improved time to first patient contact by 27%, while decreasing document processing cost by 80% Developed training framework for the business unitResponsibilities:Operational Management for Clinical Services, Data Management and Patient Services groups servicing pharmaceutical clientsOversee business unit training initiatives Lean Six Sigma champion and trainer within business unitWork with Quality Assurance to develop and maintain SOPs
Led a LeanSigma project that successfully reduced the incidence of cancelled laboratory tests by 69%, while decreasing processing cost by 25% Green Belt on MDS Inc. LeanSigma Project of the YearDeveloped operational activity forecasting and resource prediction tools Responsibilities:Lead cross-departmental process improvement initiativesChampion LeanSigma within the local business unitAct as a link between global operations and the finance department
Selected Achievements:Built and maintained client relationships that resulting in a 100% increase in business activity in phase II-III clinical studiesImplemented document scanning technology that decreased document filing and retrieval costs by 87%Responsibilities:Overall accountability for Project Management, Call Center and Document Management
Responsibilities:Overall accountability for Clinical Laboratory Logistics including timely and accurate processing of clinical samplesDevelop relationships with 3rd party labs in South America
Selected Achievements:Successfully redesigned and upgraded laboratory automation system while maintaining critical laboratory services at the one of the largest diagnostic labs in CanadaResponsibilities:Ensure the on-going quality and timeliness of the diagnostic testing performed in the routine chemistry departmentManaged a staff of 64 technical and non-technical employeesPreparation for and participation in Ministry of Health and College of American Pathologist audits
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Maureen Smith works for INCY Consulting.
Maureen Smith is listed as Principal at INCY Consulting.
AeroLeads has found 1 work email signal at @biogen.com for Maureen Smith at INCY Consulting.
Maureen Smith is based in Toronto, Ontario, Canada while working with INCY Consulting.
Maureen Smith has worked for Incy Consulting, Biogen, Mckesson Canada, Mckesson Specialty, and Mds Pharma Services.
You can use AeroLeads to view verified contact signals for Maureen Smith at INCY Consulting, including work email, phone, and LinkedIn data when available.
Maureen Smith holds B.Sc., Biochemistry from Mcmaster University.
Maureen Smith is listed with skills including Six Sigma, Pharmaceutical Industry, Project Management, Lean Manufacturing, Clinical Research, Training, Sop, and Operations Management.
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