Results-oriented health tech enthusiast, with a proven track record in driving operational excellence and implementing innovative solutions. I thrive in dynamic environments, adeptly addressing challenges at the intersection of product, process, and people to drive meaningful patient outcomes that solve complex business problems. With a passion for health equity, I am committed to advancing healthcare access and quality and transforming the healthcare landscape through technology and innovation.Key Skills: Product Operations & Deployment | Healthcare Operations | Change Management | Program Development | Project Management Notable Achievements:• Technical Product Implementation: Successfully oversaw a company-wide scheduling platform migration(700+ users), resulting in zero disruptions to patient appointments and increasing patient access by 15%• Clinical Program Implementations: Designed and Implemented a Transitions of Care program, reducing readmission rates by 29%. Successfully implemented a comprehensive clinical program focused on diabetes, hypertension, and social care, resulting in a projected $12.7 million reduction in total cost of care (TCOC) and $9 million in bonus savings through closed quality gaps
Listed skills include Organization Skills, Leadership, Management, Customer Service, and 13 others.