Maureen Dorce, Mha Email & Phone Number

Brooklyn, New York, Us

Results-oriented Project Manager with a proven track record of driving operational efficiency and process improvement. Successfully led complex, enterprise-wide initiatives resulting in significant positive impact and transformation.Key achievements include:Enterprise-wide Scheduling Migration: Executed a seamless transition with zero patient disruption, increased appointments by 15%, and minimized technical issues. Recognized by C-suite for exceptional project management and execution.Transitions of Care Program: Implemented and optimized a program across 5 markets and 7 lines of business, reducing readmission rates and improving program completion by up to 29%.Product Launch and Implementation: Designed and executed comprehensive plans for training, product launches, and warranty processes, boosting product adoption by 25%.Cross-Functional Collaboration: Built strong partnerships with clinical, operational, and learning and development teams to develop and execute successful go-to-market strategies.Demonstrated expertise in project management, process optimization, and stakeholder management. Proven ability to deliver measurable results and drive organizational change.

Camden, Nj, Us

Provided oversight for the application cycles helping to generate $3.1M Health Resources and Services Administration Addiction Medicine GrantDemonstrated efficiency in managing $7M grant expenses spread across multiple different states and federal healthcare grantsSpearheaded grant invoice process improvement project which decreased delayed invoices by 95%Standardized grant reporting workflow which increased the rate of timely reports by 100%Generated and presented quarterly progress reports and annual grant reports in compliance with federal government requirementsDeveloped key project goals and worked collaboratively with teams to meet those goals

Philadelphia, Pa, Us

Overhauled daily clinic operations to streamline workflows and enhance efficiency.Implemented optimized appointment reminder system, reducing cancellations by 41%Revamped thoracic oncology grand rounds for providers, driving a 73% increase in patient satisfactionSpearheaded operational, quality, and process improvement initiatives, focusing on denial reduction, patient retention, and administrative efficiency

Philadelphia, Pa, Us

• Designed and advised Women’s Health Department videos to enhance enterprise-wide engagement.• Established a workflow for data collection for women's health outpatient clinic Medical Home projects• Project managed new innovation projects for Women's health department

Philadelphia, Pa, Us

Collaborated on the implementation of the new Charge Nurse Huddle initiativeUtilized EPIC Medical Records to arrive patients and collect data for special projectsStandardized monthly reportings of patient satisfaction data from Press Ganey databaseConducted unit secretarial duties in the fast paced pregnancy emergency centerCreated staff survey which resulted in 85% of staff response, to evaluate and improve huddles

Philadelphia, Pennsylvania, Us

Organized University events, parking and housing invoicesPerformed general office duties (photocopying, filing, data entry, etc.)Maintained ongoing communication with outside vendors

Philadelphia, Pennsylvania, Us

Cataloged patient medical records Conducted internal audit of medical billing department Assisted with all preparation efforts for Untied Network for Organ Sharing site visit

Brooklyn, New York, Us

Developed monthly calendars of posts for social media platformsGenerated over 500 likes on Facebook posts for clinicCollaborated with Board of Directors to create a new recruitment strategy that resulted in the growth of council membership by 50 %Communicated with local companies to donate Christmas gifts for annual Toy Drive, and accumulated over 2,100 gifts during the 2015 holiday season

Bachelor Of Science - Bs Health Services Administration, Health/Health Care Administration/Management

Master'S Degree, Health/Health Care Administration/Management