Maureen Jarosik Email & Phone Number

Chicago, IL, US

Oak Brook Terrace, Illinois

Oak Brook Terrace, IL

• Monitored SAP orders to ensure orders were processed and executed in a timely matter to meet customers’ requested arrival date
• Responsible for coordinating all activities surrounding the processing of customers’ orders
• Collaborated with Supply Chain teams to confirm inventory will be available to meet department fill rate goals
• Evaluated and analyzed pricing discrepancies while coordinating with Sales/Brokers to ensure accurate pricing
• Effectively communicated findings with Sales/Brokers to expedite resolution on all service issues
• Provided customer support by acting as a liaison between multiple departments including Sales, Planning and Logistics

Woodridge

• Developed monthly sales forecasts for over 3,000 items using historical data, POS, statistical forecasting tool and market trends for assigned customers.
• Worked with Sales to develop monthly consensus forecasts.
• Prepare forecasting and inventory metrics, including forecast accuracy and customer fill rates.
• Collaborated with the Inventory team to provide adequate inventory to support customer's promotions and forecasts.
• Worked closely with Product Development to secure item deadlines were meet to ensure customer satisfaction.

Melrose Park, IL

• Managed the inventory daily for Kroger, a $40 million dollar retailer
• Consistently met turn and inventory goals and delivered 98-99% service level to meet retailer expectations managed through a combination of levers from inventory analysis, supply and demand review, root cause analysis.
• Developed effective collaborative relationships in logistics and inventory management directly with all the Kroger affiliates, Food Lion, Sweet Bay, Hannaford, Safeway, Albertsons, McKesson, and American Sales.
• Worked extensively with Alberto Culver/Unilever Sales team and Brokers to ensure successful on-floor execution for Kroger displays.
• Successful collaboration with carriers, customer service, deployment team, 3PL’s, and distribution centers to improve on-time delivery by 30% and proper execution of shipments.
• Participated in SAP training pre-implementation and post SAP launch activities. Successful in resolving supply chain issues for major retailers after SAP launch with ongoing support utilizing SAP for inventory.

Melrose Park, Illinois

• Responsible for monitoring EDI, Sarbanes-Oxley (SOX) regulations & pricing compliance for Kroger, Ralphs, Fred Meyer, American Sales, Albertsons, McKesson, Sweet Bay, and Food Lion.
• Resolved customer issues for pricing, shortages, late fees, fines, and returns resulting in 25% reduction in claims.
• Coordinated with transportation to reduce lead times by three days for select retailers.
• Managed the Reverse Logistics’ program for all Alberto Culver retailers resulting in reduced unsaleables dollars by 25%.

Chicago, Illinois

• Managed distribution of 90,000 tons of paper bags annually to strategic customers to include McDonalds Corporation.
• Supervised East Coast team of four Customer Service Representatives.
• Established goals, trained, and managed performance reviews for team.
• Developed and implemented corporate strategies for improving customer excellence.

Business Certificate

Associates Of Arts

Certificate received for "Project Management Fundamentals" class.