Team manager for the Financial Process department (5 fte). Final responsibility for the royalty project. CRM Proces Owner for the order and billing flow.

Responsible for the optimization of the processes within Boom with a focus on RPA, CRM and ERP (Microsoft Dynamics).Important aspects:- Connection between the business and ITProven track records:- Implementation of a RPA system- Testing and implementing a CRM system- Shareholder in the IT systems landscape

Consultant for the ERP domain. Microsoft Navision, Microsoft Dynamics 365.

Responsible for the royalty project, Lean projects and supervision of interns.

- Responsible for the team of cashiers (approx. 50)- Responsible for the recruitment and selection- Part of Management TeamImportant aspects:- Translation of managerial goals into operational results - Coaching and motivating of team - Customer satisfaction

Cashier at the checkout department and responsible for the self-scan department. Important aspects:- Customer satisfaction

Graduation internship as part of International study- Implementation of World Class Operating Management (WCOM) at the Planning & Logistics department in the form of daily Level 1 meetings with KPIs in order to improve the Performance Behavior.

Marking internship as part of International studyImportant aspects:- Search Engine Optimization (SEO)- Preparing data for translation of the website - Social media posting and research- Writing and publishing (financial) news items- Editing of movies to use for social media- Assisting with newsletter and e-mail campaign- Performing studies and surveys, analyzing and presenting results- Assisting in preparing PowerPoint presentations- Research conference/publication offers and providing weekly summaries- Collecting and analyzing data on customer industries, demographics, and preferences- Assisting in administrative duties in the Marketing Department