Maureen O'Brien Email & Phone Number

San Francisco, California, Us

San Francisco, California, Us

Developed and led a fast pace team of 40+ internal recruiters, specialists and managers across North & South AMER who managed internal hiring, equating to 1/3 of all hiring at Salesforce. I was accountable for overall team health and management, including recruiting, onboarding, career coaching, performance management, and delivery. Oversaw internal recruiting measures for all businesses and all roles (with the exception of engineering) across Salesforce (sales, customer success, corporate, product, business technology, etc.). Organized and executed the program’s roadmap resulting in record breaking impact of 30% of roles filled internally annually (~ 5000 career moves) and scaling the program to increase ~70% year over year.

San Francisco, California, Us

Scaled Internal Mobility program, including policies and strategy, to increase career growth at Salesforce.

San Francisco, California, Us

Hired as the first manager to build the initial Internal Recruiting program, tasked with building, piloting, and scaling the team’s purpose, operations, strategy, employee experience, and brand, growing to an overall org size of 100+ globally.

San Francisco, California, Us

I managed the Employee Referral Program, the company's #1 source of hire globally. Built operational processes and initiatives to fuel our recruiting strategy and execution, working closely with recruiting and business leaders across the organization. We roll out a white glove, best in class referral experience to our employees and their referrals, so maintaining a trusted and well-admired program globally was my #1 priority.

San Francisco, California, Us

I managed a team of 30 Coordinators and Associate Managers, while supporting and maintaining strong relationships with over 100 recruiters and leadership. This team responsibility is to support recruiters throughout their hiring process and ensure a white glove candidate experience is delivered. I sourced, interviewed, hired, onboarded and promoted 50+ into the role, promoting 90% to fuel through the organization. I partnered with international Employee Success and Operation teams on best practices, efficiencies, training and on-boarding. Developed creative strategies and partnered cross functionally within the business (T&E, Legal, Technology, ES, Finance) to deliver operational excellence.

San Francisco, California, Us

I managed a team of 30 Coordinators and Associate Managers, while supporting and maintaining strong relationships with over 100 recruiters and leadership. This team responsibility is to support recruiters throughout their hiring process and ensure a white glove candidate experience is delivered. I sourced, interviewed, hired, onboarded and promoted 50+ into the role, promoting 90% to fuel through the organization.

San Francisco, California, Us

Managed a team of 9 Recruiting Coordinators to ensure flawless support was given to recruiters and a best in class candidate experience was rolled out for candidates. Executed on various projects including: built a team playbook, tracked expenses and candidate reimbursements, audited company background investigations, planned team events, and networked across the business.

San Francisco, California, Us

Scheduled interviews, generated offer letters, submitted expense reimbursements and planned travel accommodations to create a high touch ‘best in class’ candidate experience throughout their process.I lead our On-Boarding committee and implemented a new training program for Recruiting Coordinators. Contributed to projects focused on improving the candidate experience and streamlining processes.

Seattle, Washington, Us

• Interviewed, hired, and coached a team of 10 employees to become a group of strong sellers, harmonious team players, and exceptional customer service representatives. • Planned and executed a monthly business plan to achieve profitability, generating over $1.5 million in annual revenue. • Successfully coordinated dozens of store events and planned customer outreach campaigns. As a result of these projects the department increased its percentage of return customers, while also building and establishing new relationships.• Analyzed and reviewed business reports to communicate department needs and target objectives with Buyers and Regional Merchandisers.• Effectively prioritized and managed several tasks in a consistently changing, fast-paced environment.

Seattle, Washington, Us

• Interviewed, hired, and coached a team of 10 employees to become a group of strong sellers, harmonious team players, and exceptional customer service representatives. • Planned and executed a monthly business plan to achieve profitability, generating over $1.5 million in annual revenue. • Successfully coordinated dozens of store events and planned customer outreach campaigns. As a result of these projects the department increased its percentage of return customers, while also building and establishing new relationships.• Analyzed and reviewed business reports to communicate department needs and target objectives with Buyers and Regional Merchandisers.• Effectively prioritized and managed several tasks in a consistently changing, fast-paced environment.

Seattle, Washington, Us

• Consistently performed as a top seller in a commission based environment.• Provided exceptional customer service to create a memorable shopping experience for customers.• Built and maintained customer relationships.