Maureen Milich Email & Phone Number

Strongsville

After 7 years of consulting, hired in-house at Medical Mutual. Working as a Business Analyst on the company's external websites.

Oxford & Associates

Responsible for gathering business requirements and creating functional specificataions for multiple projects at one time.

Stone Crossing Solutions

Specialized in test script writing and execution. Ensured traceability between business requirements and test scripts. Was the Subject Matter Expert and the Leader of the effort to implement the first functionality, Accounting, in a custom core application. Assisted with User Acceptance Testing (UAT) planning and writing test scenarios for the business to test with.

Provided consulting services as the Project Manager on a project that will reduce costs for the company. The project automates a process that runs 6 days per week and requires IT intervention every day. The solution delivered included using an existing application. This standardized the error correction process for both Nationwide and its subsidiary Titan. The project is on time, within budget, with optimized scope and quality.

Provided consulting services for the website, MyCharityCircle.com, which facilitates the creation of charity circles. As a Business Analyst, responsible for creating the draft of all legal documents needed on the website. Gathered requirements for the legal documents via extensive research on the Internet. Analyzed the requirements to those that were applicable to the website. Created the five legal documents for review by the website’s attorney. Created use cases for the legal… Show more Provided consulting services for the website, MyCharityCircle.com, which facilitates the creation of charity circles. As a Business Analyst, responsible for creating the draft of all legal documents needed on the website. Gathered requirements for the legal documents via extensive research on the Internet. Analyzed the requirements to those that were applicable to the website. Created the five legal documents for review by the website’s attorney. Created use cases for the legal requirements. Reviewed and provided feedback on use cases developed by others. Show less

Provided consulting services to the Healthcare Business Banking group on a project to develop an application from which the bank will share in revenue generation with contracted partners. As the Project Manager, responsible for securing appropriate resources, managing the project plan, and documenting and managing the issue, change, and risk management plans. As the Business Analyst, responsible for establishing a rapport with the clients and eliciting and documenting business requirements.

Provided consulting services working as the Lead Business Analyst on the project to develop a retail banking data warehouse for retail sales reporting and trend analysis. Provided expertise on best practices and standards for eliciting business requirements and creating use cases. Responsible for keeping the project’s master requirements list, vision document, and glossary current. Responsible for creating the release notes for each implementation.

Provided consulting services for a large national bank surrounding their Anti-Money Laundering / Bank Secrecy Act (AML/BSA) initiatives. As the QA Manager, responsible for training testers on testing techniques, ensuring test cases covered all the business requirements, ensuring all test data was created, and scheduling the test times. As the Release Manager, built relationships to ensure that the monthly software releases were of high quality. As the Organization Change Management Leader… Show more Provided consulting services for a large national bank surrounding their Anti-Money Laundering / Bank Secrecy Act (AML/BSA) initiatives. As the QA Manager, responsible for training testers on testing techniques, ensuring test cases covered all the business requirements, ensuring all test data was created, and scheduling the test times. As the Release Manager, built relationships to ensure that the monthly software releases were of high quality. As the Organization Change Management Leader, responsible for meeting with the stakeholders to keep them informed, developing test cases for the end users to test the application, and creating training materials. Show less

Provided consulting services for the Private Bank group to standardize their client proposal presentations. Performed the duties of the Project Manager, Business Analyst, QA Tester, and Implementation Manager. As the Operations Change Manager, developed training materials and conducted classes to train the end users.

Provided consulting services for a personalized and on-demand communications provider. As a Business Analyst, met with the client for requirements elicitation, assisted with the prototype development and testing, and provided usability expertise.

Provided consulting services for the Small Business Managed Assets and Recovery Group on a project to record contacts and actions taken for customer accounts assigned to these two groups. As the Quality Assurance Lead, mapped requirements to test scripts to ensure all requirements were tested. Developed the test script and test case format. Developed tracking document for progress of test script execution and results of testing. As the Organizational Change Manager, developed and taught the… Show more Provided consulting services for the Small Business Managed Assets and Recovery Group on a project to record contacts and actions taken for customer accounts assigned to these two groups. As the Quality Assurance Lead, mapped requirements to test scripts to ensure all requirements were tested. Developed the test script and test case format. Developed tracking document for progress of test script execution and results of testing. As the Organizational Change Manager, developed and taught the training course for the system users in multiple states. Show less

Provided consulting services as a Business Analyst on the project to develop an Enterprise Data Warehouse (EDW) from which reports will be created. Researched and documented the agency and policy data requirements for the EDW. Developed and managed a Statement of Work to have an existing reporting system’s business rules documented. Gathered detailed business requirements for the new Agency Production Record report. Presented the requirements to and obtained approval for them from senior… Show more Provided consulting services as a Business Analyst on the project to develop an Enterprise Data Warehouse (EDW) from which reports will be created. Researched and documented the agency and policy data requirements for the EDW. Developed and managed a Statement of Work to have an existing reporting system’s business rules documented. Gathered detailed business requirements for the new Agency Production Record report. Presented the requirements to and obtained approval for them from senior management of the commercial, surety, and personal insurance lines of business. Show less

During my 13 years working in-house at Key, I worked 7 of them in their technology organization. I worked in either a Project Manager or Engagement Manager position. I worked on systems for customer service, technology infrastructure, and commercial loans. My last 6 years at Key, I worked as a Project Manager representing the business for Internet applications on www.Key.com. I was the Project Manager for their first online banking application, their online universal application, their… Show more During my 13 years working in-house at Key, I worked 7 of them in their technology organization. I worked in either a Project Manager or Engagement Manager position. I worked on systems for customer service, technology infrastructure, and commercial loans. My last 6 years at Key, I worked as a Project Manager representing the business for Internet applications on www.Key.com. I was the Project Manager for their first online banking application, their online universal application, their electronic bill presentation and payment application, and their first electronic signature project for Key education loans. Show less