Maureen Nabutsebi Email & Phone Number

Nairobi County, Kenya

Nairobi

Nairobi, Kenya

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Nairobi, Kenya

Customer Service-Managing clients’ accounts.-Following up on dispatched and pending orders.-Providing shipment quotes and scheduling orders for clients.-Confirming customer delivery addresses and writing daily reports on the deliveries made.-Updating clients on their shipments.- Organize for clients' deliveries.Administration-Manage data in spreadsheets.

Mombasa Rd

• Managing client accounts, and dealing with a high volume of inbound and outbound calls.
• Building and maintaining work relationships with couriers and customers.
• Providing exceptional customer care, and attending to customer and courier grievances, assisting in finding lasting solutions.
• Providing shipment quotes and scheduling orders for clients.
• Following up on dispatched and pending orders, and seeking clarification on reasons for return or rejection of certain orders.
• Confirming customer delivery addresses, and writing daily reports to merchants on deliveries, canceled orders, and pending orders.

Nairobi, Kenya

• Conveying technical company information to new and existing customers.
• Actively managing client accounts, updating information and/or providing assistance on areas of difficulty.
• Managing time effectively between launch/ongoing management of current accounts, with aim of creating more business.
• Making outbound calls to all clients priorly unable to get in contact with the company.
• Daily calls to prospective clients evaluating the branding, advertising and sales needs.
• Exceeding company set targets and accumulating new business through referral generated means.

Uganda, Kenya

• Assisting in recruitment, training, induction of newly added staff, and following up on their progress.
• Responsible for correspondence, that is sorting through letters, notices, and mail, and replying accordingly.
• Developing, planning, and selling tour packages and tour licenses.
• Putting together and making bookings according to guests` preferences, involving transportation, accommodation, restaurants, and cuisine.
• Communicating and maintaining solid professional relationships with airlines, fellow tour companies, and traders.
• Attending to client queries and complaints. Planning and managing budgets.

Kenya

- Data entry such as updating student's marks and registers.-Report generation of meetings.-Receiving calls and email responses.-Making sure that information in the office is confidential.-Assignment marking and grading.-Data management

Nanyuki Kenya

-Dealing with customers.-Dealing with cash at the counter.-Data entry such as recording of available stock