As a dynamic, versatile, result-oriented, and innovative professional, I showcase 10+ years of operational management, customer service and event planning experience across hospitality fields – from wine tasting and vineyards, to restaurant management with my recent role at Adelsheim Vineyard.I am widely regarded for my propensity in team leadership, as well as customer experience management, and have paved a history of influence and impact, directly cultivating company growth throughout my career trajectory. In doing so, I have continually surpassed budgetary and performance goals and I consistently achieve maximum output with minimal expenditure.My core body of professional specialties range from wine knowledge and procurement, through to event planning, team training and development, and customer service. Leveraging advanced administration, my accountabilities have required me to deploy forward-thinking strategies, deep relationship building/ negotiation, as well as business acumen, systematic process improvement, operational excellence, project management and resource allocation to streamline end-to-end ops and maximize returns.Peers, mentors, and colleagues alike commend me as a reliable, down-to-earth, and continuously innovative change agent, growth advocate, and champion of effective, pragmatic action and leadership.I welcome contacts from potential colleagues and managers, and other professionals in my space. Feel free to contact me through this profile if you wish to connect.