Maureen Ott Email & Phone Number

Beaverton, OR, US

Sherwood, Oregon, United States

Sherwood, Oregon, United States

Newberg, Oregon, United States

• Team Leadership: Assembled and navigated a high-performance team of 15+ members, utilizing training modules & personalized feedback; propelled team beyond monthly sales targets and membership sign-ups, nurturing an.
• Experience Design: Conceptualized and actualized seasonal tasting experiences, menus, and events; perpetually elevated service standards and sales benchmarks, thereby intensifying the brand's reputation for bespoke.
• Corporate Collaboration: Orchestrated strategic discussions with the CEO, directors, and managers; achieved unified company branding, experiences, and promotions, fortifying the company's market positioning and.
• Education Initiatives: Engineered company-wide educational tastings and trainings, incorporating a mix of theoretical and practical methodologies to heighten internal understanding of products, enriching overall.

Newberg, Oregon, United States

• Sales Assistance: Partnered with educators to spearhead sales & club memberships; persistently exceeded targets, honing a culture of excellence & accomplishment while fostering customer retention.
• Recruitment & Training: Participated in the entire recruitment process, from interviews to onboarding; orchestrated training for Tasting Room educators and associates, ensuring a standardized, high-quality customer.
• Tasting Space Management: Planned and executed the transformation of seasonal tasting spaces, reflecting the brand's innovative spirit and commitment to offering engaging, unique wine tasting experiences.
• Menu Creation & Inventory Management: Crafted menus and ordered food & merchandise tailored to each tasting experience; maintained up-to-date POS to reflect current offerings, aligning with flights/ inventory, and.

Beaverton, Oregon, United States

• Guest Experience: Created dining experiences, adhering strictly to pandemic protocols; ensured flawless food presentation & artisanal cocktails, balancing public health considerations with culinary distinction.
• Financial & Security Management: Organized opening & closing protocols, including precise cash management & stringent security measures; solidified framework of trust & accountability, safeguarding assets and fostering.
• Inventory Management: Administered the procurement & inventory of an expansive array of wine, beer, spirits, & bar supplies from trusted vendors; maintained optimal stock levels to guarantee seamless service.
• Sales & Budget Management: Reliably met & exceeded sales projections, simultaneously upholding stringent bar and labor budgets; deployed financial acumen to strike a balance between cost-effectiveness & service.

Sherwood, Oregon, United States

• Guest Safety & Service: Safeguarded guest safety while providing exemplary tasting room experiences; disseminated in-depth knowledge of Ponzi's unique wine offerings & vineyards, augmenting customer appreciation.
• Reservation Management: Expertly managed reservation logistics & responded swiftly to guest requests; leveraged opportunities to exceed customer expectations, enriching their overall experience & fostering long-term.
• Sales & Membership Goals: Achieved & surpassed sales targets & wine club membership goals, harmonizing promotional efforts with a customer-centric approach; nurtured a robust customer base, contributing to sustained.
• Event Planning: Collaborated in the planning & execution of private events & large parties during the pandemic; showcased adaptability & creativity in surmounting unique challenges, promoting customer satisfaction &.

Portland, Oregon Area

• Operations & Financial Management: Commandeered day-to-day operations & finances, including staffing, scheduling, payroll processing, wine/spirits inventory/ procurement, & invoice payments. Executed comprehensive.
• Marketing: Innovated social media posts & email campaigns in sync with business goals & industry trends. Effectively leveraged digital platforms to amplify brand visibility, attract potential customers, & foster a.
• Menu Development: Conceptualized & curated enticing dinner, dessert, happy hour, wine & cocktail, & special event menus. Infused culinary creativity & variety to enrich experiences, enhancing Brooklyn Trattoria's.
• Partnerships & Sales Growth: Formed a strategic partnership with Travel Portland for Portland Dining Month, driving consistent YoY growth in traffic during major dining holidays; culminated in a 42% sales surge.

Portland, Oregon Area

• Customer-Centric Experience: Orchestrated the FOH during peak business hours, crafting an efficient, customer-centric experience. Balanced high-volume service demands with focus on individual guest satisfaction.
• Financial Management: Executed bank withdrawals and deposits as needed, carried out opening register duties, and managed end-of-shift tip outs. Showcased financial acuity and operational responsibility to ensure.
• Record Keeping: Diligently recorded and tracked invoices and payroll, in addition to maintaining comprehensive paper records and documents. Ensured fiscal transparency, accuracy, and compliance through documentation.

Tallahassee, Florida Area

Maintained comprehensive and up to date written technical documentation of all systems supporting research and instruction within the college, including a HIPAA compliant environment for the college’s Speech and Hearing Clinic. Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, and licenses. Standardized virtual.

Tallahassee

Conducted experiments under the direction of the principal investigator using scientific protocols and data recording methods to obtain consistent reproducible results in the observation of human behavior. Scheduled experiments for participants and laboratory coworkers for experiments, and collected, input, and maintained experimental data into.

Tallahassee

Performed business operations to include inventory, receiving, audits, employee scheduling, as well as security and financial open and closing procedures. Increased efficiency and team productivity by monitoring team member performance and implementing staff training on company policies and best practices.

Tallahassee, Florida, United States

Answered questions, addressed complaints, and scheduled appointments via email, phone call, and in person. Received and prepared mail and packages, faxes, and email correspondence.