Maureen Harper Email & Phone Number

Cleveland, Oh, Us

Cleveland, Ohio, Us

*𝘝𝘪𝘤𝘦 𝘗𝘳𝘦𝘴𝘪𝘥𝘦𝘯𝘵, 𝘗𝘶𝘣𝘭𝘪𝘤 𝘈𝘧𝘧𝘢𝘪𝘳𝘴 (2016 – 2018)𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗜𝗖 𝗩𝗜𝗦𝗜𝗢𝗡 + 𝗖𝗛𝗜𝗘𝗙 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦 𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗬 𝗙𝗢𝗥 𝗪𝗛𝗔𝗧 𝗖𝗢𝗠𝗘𝗦 𝗡𝗘𝗫𝗧Launched a dedicated practice, guiding nonprofit and public affairs clients in healthcare, education, community, and economic development organizations to execute strategic communications aligned to leading organizational goals. ✦ 2023 Gold Award Winner - Opinion-Editorial, PRSA Cleveland 𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦◑ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Drives the strategic vision with actionable plans that strengthen competitive positioning, achieve long-term objectives, and identify opportunities for market expansion/growth.◑ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Develops communication strategies in partnership with business initiatives and target goals, including content for earned, owned, and paid media, speech writing, talking points, and pitches. ◑ 𝗖𝗿𝗶𝘀𝗶𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Executes proactive and responsive communication strategies for crisis scenarios that safeguard brand reputation during high-stakes situations, mitigate risk impact, and maintain stakeholder trust.◑ 𝗠𝗲𝗱𝗶𝗮 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Applies extensive media relations insights to customize earned media strategies for executive leadership teams, board of directors, and spokespersons. ◑ 𝗣𝘂𝗯𝗹𝗶𝗰 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Counsels on organizational initiatives, including reorganizations, labor relations, DEIB, fund development, community engagement, initiative launches, and media and civic influencers. ◑ 𝗖𝗹𝗶𝗲𝗻𝘁 𝗦𝘂𝗰𝗰𝗲𝘀𝘀: Oversees multiple touchpoints to effectively manage client experiences with long-term success. ◑ 𝗧𝗲𝗮𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Leads/mentors a team of media relations, communications, and brand management SMEs.

Wheat Ridge, Colorado, Us

𝗖𝗛𝗜𝗘𝗙 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡 𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗬 + 𝗖𝗜𝗩𝗜𝗖 𝗘𝗡𝗚𝗔𝗚𝗘𝗠𝗘𝗡𝗧Directed chief communications strategy for the City of Wheat Ridge, Police Department, Mayor, and 8 Council Members, including civic engagement, media relations, crisis communications, community outreach, and leadership advisory. 𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦 ◑ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗔𝘂𝗱𝗶𝘁: Conducted a full communications audit of existing practices and civic engagement initiatives to craft the informed development of a new annual communications and engagement plan.◑ 𝗖𝗿𝗶𝘀𝗶𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Advised the Police Department on crisis communication and community outreach strategies. Led the Public Information Team, with training on media relations, social media, and content creation. ◑ 𝗖𝗶𝘃𝗶𝗰 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Led new initiatives for planning processes, public workshops, feedback loops, and reporting.◑ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Launched the online Fact-Check page to safeguard against misinformation and discourse surrounding controversial issues, including the Create Your 38 "Main Street" project.

Denver, Co, Us

𝗖𝗛𝗜𝗘𝗙 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦 + 𝗧𝗥𝗔𝗡𝗦𝗙𝗢𝗥𝗠𝗔𝗧𝗜𝗢𝗡 𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗬Led the district's comprehensive communications strategy to advance PR efforts through policy, executive/internal communications, multicultural outreach, marketing, media relations, social media, and crisis communications for the large public school district serving 206 schools, 93,000+ students, and over 14,000 faculty and staff.𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦◑ 𝗢𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗥𝗲𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗶𝗻𝗴: Restructured the 30+ member communications team to better align with strategic goals and reverse the 3-year satisfaction decline. Increased cross-functional work and implemented a customer service mindset to improve internal satisfaction by 10%.◑ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗔𝘂𝗱𝗶𝘁: Launched the District's first communications audit, an exhaustive review of all channels, including digital communications, media relations, social media, and stakeholder engagement.◑ 𝗘𝘃𝗲𝗻𝘁 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻: Earned a record number of nominations and increased attendance for the Annual Gala; created and guided new internal communications for staff in event planning and promotions. ◑ 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 𝗟𝗮𝘂𝗻𝗰𝗵: Developed communications strategies, policies, and collateral materials for K-12 standards and assessments for the new and highly anticipated academic strategic plan.◑ 𝗠𝗲𝗱𝗶𝗮 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Established media relations protocols, including a tracking system to improve and measure media relations responsiveness and impact.◑ 𝗖𝗿𝗶𝘀𝗶𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Directed crisis communications, including school-based safety and district-wide situations. Developed a Crisis Communications Toolkit to support principals and school staff in real time.◑ 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮: Leveraged social media to reach target audiences in emergency situations; developed social media training to elevate the district's profile and expand new social media channels.

Cleveland, Ohio, Us

𝗖𝗛𝗜𝗘𝗙 𝗠𝗘𝗗𝗜𝗔 𝗥𝗘𝗟𝗔𝗧𝗜𝗢𝗡𝗦 + 𝗖𝗥𝗜𝗦𝗜𝗦 𝗖𝗢𝗠𝗠𝗨𝗡𝗜𝗖𝗔𝗧𝗜𝗢𝗡𝗦 Directed the Jackson Administration's chief media relations, PR, crisis communications, civic engagement, social media, and all supporting communication strategies. Oversaw a team of 19+.𝗛𝗜𝗚𝗛𝗟𝗜𝗚𝗛𝗧𝗦◑ 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗖𝗿𝗶𝘀𝗶𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: Ran point on high-profile situations garnering international media attention, including United Airlines Hub Loss; Ariel Castro/Seymour Avenue Survivors' Return; Superstorm Sandy; Police Pursuit and Use of Deadly Force; Imperial Avenue Homicides; High School Active Shooter.◑ 𝗠𝗲𝗱𝗶𝗮 𝗦𝗽𝗼𝗸𝗲𝘀𝗽𝗲𝗿𝘀𝗼𝗻: Served as the leading spokesperson on diverse topics, including economic/community development, public safety, public health, municipal finance, and personnel matters. ◑ 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 𝗟𝗮𝘂𝗻𝗰𝗵𝗲𝘀: Developed strategic communication plans and significant national and local media coverage/positioning for city-wide initiatives, including Cleveland's Plan for Transforming Schools, Healthy Cleveland, and Sustainable Cleveland 2019. ◑ 𝗣𝗥 + 𝗠𝗲𝗱𝗶𝗮 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Advised on public appearances, speaking engagements, debates, events, speech writing, and prepared remarks. Authored 7 State of the City addresses; increased turnout by 50% with audiences over 1,000.◑ 𝗠𝗲𝗱𝗶𝗮 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Prioritized and responded to requests from international, national, state, and local reporters.

Us

◑ 𝗣𝗥 + 𝗠𝗲𝗱𝗶𝗮 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀: Advised 21 City Council members on PR and media relations. Developed and wrote press releases, statements, and speaking points for committee hearings, interviews, and press conferences.

Cleveland, Ohio, Us

Cleveland, Ohio, Us

Master Of Arts, Ma, Interpersonal Communication

Bachelor Of Arts, Ba, Communications, English, And Theatre Arts