Maureen Schmidt Email & Phone Number

Philadelphia, Pa, Us

Dublin , Gb

Leopardstown, Dublin, Ie

Manages the end-to-end investigator/site payment process, including creating and managing the Clinical Trial Management System visit templates, purchase orders, payment processing and tracking/reconciliation of clinical trial payments.• Review and evaluate clinical trial site payments for accuracy and compliance in accordance with Clinical Trial Agreements.• Generate monthly site-specific subject visit and invoice payments through the Clinical Trial Management System.• Identify, investigate and resolve any failed payments.• Act as liaison among colleagues and study teams to assist with complex issue resolution and/or guidance.• Resolve payment questions and issues for sites and study teams.

Wayne, Pa, Us

Managed financial data implementation for clinical trial contracts with Contract Research Organizations, clinical sites, clients and investigators and oversees the site reimbursement process of invoicing and accounts payable. Tracked project metrics and ensured accuracy of visit and pass through payments in accordance with Clinical Trial Agreements.• Functioned as engagement leader providing project management throughout the length of clinical trials by overseeing the study team to ensure sponsor commitments and company service levels were achieved.• Verified, documented and tracked budget requirements of Clinical Trial Agreements.• Set-up protocol and budget templates in preparation for data entry into payment system.• Established EDC Specification definitions and file format design with clients.• Serveed as sponsor’s point of contact for project related deliverables, questions and overall satisfaction.• Scheduled and facilitated protocol Kick Off meetings, team meetings and client calls.

Rahway, New Jersey, Us

Reviewed and evaluated an average of 850 grant applications per year for funding eligibility. Collaborated with all levels of management to identify high quality, fiscally sound activities that maximize spending and adheres and aligns with company objectives. Ensured all approved grants were in compliance with internal and external policies, procedures and regulations. Managed yearly budget averaging $2 million. Prepared and audited grant payments totaling over $23 million for invoicing by third party vendor. Managed the oversight of the call center.• Reviewed and processed over 1000 grant applications during first year as Grants Administrator by taking the initiative to independently learn the departments Grant Review Criteria and compliance guidelines and by coordinating work activities with senior team members and senior management in order to accelerate training and maximize results.• Reduced by 25% the number of grant related service requests elevated to senior staff. Developed training aids using Microsoft Word and Microsoft PowerPoint and coordinated and facilitated training sessions resulting in the Customer Service Representative’s ability to handle inquiries independently.• Achieved 100% response rate from external customers regarding the reconciliation of 273 grants by coordinating and overseeing the reconciliation and follow-up process by team members resulting in clean audits with zero findings.• Built and maintained strong customer relationships with Professional Societies, Academic Medical Centers and Hospitals and differentiated Merck from competitors by providing timely and accurate responses to customer inquiries within 24 hours.• Developed and maintained metrics using Microsoft Excel to analyze and identify trends to improve customer service.• Evaluated current processes and procedures and made recommendations for new initiatives, system enhancements and/or cost cutting mechanisms in alignment with divisional goals.

Rahway, New Jersey, Us

Audited, reconciled and expedited expense disbursements associated with educational and promotional programs and special initiatives conducted by various internal departments. Ensured compliance with internal and external policies, procedures, contracts and financial practices. Communicated with all levels of management, both internal and external, to resolve problems and make decisions regarding payments for educational programs. Worked in a networked optical imaging system used for storing, manipulating and recalling current and historical expense data.• Selected to be Point Associate Liaison to successfully implement, track and finalize special initiative programs for the product launch of Zetia, ensuring compliance with all internal and external policies. Recognized with the Vice President’s Distinguished Service Award in recognition of exemplary performance and outstanding achievements which has greatly contributed to the success of Merck.• Ensured compliance with State abandoned property laws by processing over 400 payments totaling in excess of $390,000 for unclaimed monies to consultants/organizations/vendors.• Uploaded and reconciled over $850,000 in monthly direct-billed car services charges for consultant travel in a timely, accurate manner.

Bachelor Of Arts (B.A.), Communications

Masters Of Education, Educational Media