National Family Law Manager
CurrentI am currently the National Manager for the Family, Wills & Estates Group, with a broad portfolio of responsibilities that include:- Growing the team and building a national service offering- Operational excellence: managing the administration team, service delivery quality control, financial forecasting, practice management, and innovation- Strategic Planning: monitoring and implementing the Family Group’s strategic initiatives- Managing the client feedback process- Business development, sponsorship, marketing, and editorial support- Professional development- Executive advice and support for principals.When I first joined BN I was also responsible for national operations with oversight of state-based office managers.