Maureen Stubbs, Cmp Email and Phone Number
Maureen Stubbs, Cmp work email
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Maureen Stubbs, Cmp personal email
Combining strengths in planning, relationship building, and customer service, I’m a high-energy senior event manager with over a decade of experience. My background includes specialization in the fast-paced hospitality industry, where I’ve coordinated and delivered numerous conferences, trade shows, and events for clients like General Dynamics, T-Mobile, QuikTrip, and nationwide pharmaceutical companies. Gregarious and upbeat, I make every phase of the event lifecycle fun, from pre-planning through execution and post-event reporting.Having traveled the world as a personal passion, I’ve honed multicultural awareness that allows me to effectively foster relationships with diverse customers and vendors. Clients trust me to put on high-quality events and deliver world-class experiences.On my 17th birthday while completing a solo flight before taking my private pilot's license exam, I suffered an engine failure. Thankfully, by applying extensive training in planning and preparation (7 Ps), I was able to land safely. I carry those principles with me as an event manager. A proactive approach and meticulous planning are critical to seamless events.► HIGHLIGHTS✓ Fulfilled 7,500+ group room nights and $8M in F&B sales, yielding $16M in hotel revenue in 2018 as Senior Event Manager at Sheraton San Diego Hotel & Marina.✓ Improved Conference & Catering team performance by creating and implementing new department SOPs.✓ Showcased flexibility and ingenuity while seamlessly transitioning to virtual event management during COVID-19 pandemic.✓ Nominated for 2018 Manager of the Year by the California Hotel & Lodging Association.✓ Awarded Employee of the Year at the historic Hotel Del Coronado in 2012.Connect with me (maureen.stubbs@gmail.com)!► COMPETENCIESCorporate Events | Event Management | Meeting Planning | Multi-Day Conference Management | Incentive Travel Planning | Hospitality | Project Management | Vendor Management | Customer Service | Budget Management | Cross-Functional Collaboration | Communication | Relationship Building
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Director, Corporate EventsAya Healthcare Dec 2023 - PresentSan Diego, Ca, Us
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Senior Manager, Corporate EventsAya Healthcare Oct 2021 - Nov 2023San Diego, Ca, Us
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Senior Event Manager ► Event Planning | Customer Service | Customer ExperienceSheraton San Diego Hotel & Marina Jun 2016 - Mar 2020San Diego, Gb*Waterfront resort with 120,000 sq. ft. of meeting space and 1,053 guest rooms.*In this fast-paced role, I coordinate and execute conference programs with up to 6,000 room nights and food & beverage (F&B) budgets ranging up to $1.5M. This includes envisioning and overseeing industry familiarization and VIP events, in addition to working closely with the F&B director and executive chef to maintain a high-quality banquet experience. I’m also involved in department forecasting and provide related mentoring for junior employees.✓ Sustained personal monthly forecast accuracy average under 3% for F&B and group rooms.✓ Realized 600% to room rental revenue target in 2018 and 400% to target in 2019.✓ Achieved 96% event satisfaction survey performance average in 2018 and 100% in 2019.✓ Planned and directed 12+ pharmaceutical meetings annually with up to 1,200 attendees. Designed custom menus according to Sunshine Act requirements and adhered to strict confidentiality and security requests.✓ Fulfilled 7,500+ group room nights and $8M in F&B sales, yielding $16M in hotel revenue in 2018. -
Acting Director, Conference & Catering ► Event Management | Customer Service | TrainingSheraton Dec 2015 - Jun 2016Bethesda, Maryland, Us*Resort and spa with 42,000 sq. ft. of meeting space and 508 guest rooms.*Following a promotion, I was asked to plan and execute conference and catering events with up to 800 attendees and $12M in annual revenue. My scope of work included training and overseeing a 4-member team on hotel policies, procedures, and best practices as well as working with the executive chef to prepare menus. I also collaborated with finance and revenue teams to develop the budget with a focus on increasing F&B income by 5%. ✓ Elevated team performance by establishing new department SOPs.✓ Enhanced hotel resource planning and stakeholder reporting by forecasting F&B and resource sales monthly for conference and catering department.✓ Increased volume of customer service survey responses 30% and guest satisfaction scores 10% after implementing SMART Goals. -
Meeting & Event Manager ► Event Planning | Customer Service | Customer ExperienceSheraton Dec 2014 - Dec 2015Bethesda, Maryland, Us*Resort and spa with 42,000 sq. ft. of meeting space and 508 guest rooms.*Here I organized and led corporate, catering, wedding, and industry familiarization events with up to 800 attendees. This role required ongoing collaboration across departments to maintain a premier customer experience from initial planning to post-event reporting. I also acted as a hotel liaison for the ISAC sales / events database, implementing and providing training on updates.✓ Improved property scores by implementing SMART Goals plan and orchestrating transition from MPSI to CEI meeting planner survey system.✓ Facilitated 2 sales sites in collaboration with sales team, along with overseeing 3 sales familiarization and inside industry events.
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Conference Service Manager ► Event Management | Service Delivery | Customer ServiceHotel Del Coronado Feb 2011 - Dec 2014Coronado, Ca, Us*Historic, 132-year-old hotel with 65,000 sq. ft. of meeting space and 500+ guest rooms.*In this role, I directed planning and service delivery for corporate events with up to 500 attendees, up to 2,000 room nights, and budgets exceeding $2M. I handled all aspects of events, including on-site registration, general sessions and meetings, entertainment, meals, and troubleshooting. I also contributed to custom menu development based on customer specifications.✓ Attained 97%+ post-event customer satisfaction scores consistently by conducting seamless events and delivering exceptional customer service.✓ Fulfilled 75+ contracts per year, fostering relationships and working closely with numerous vendors and customers.✓ Outperformed group and personal sales quotas by optimizing F&B spend over 25% every quarter.✓ Honored with 2012 Associate of the Year Award for securing repeat business and consistently increasing F&B spend by 50% upsell average. -
Events & Project Manager ► Event & Meeting Planning | Business Development | Vendor ManagementNew Evolution Ventures - Crunch Fitness Aug 2009 - Aug 2010New York, Ny, Us*California-based private equity firm.*New Evolution Ventures hired me to lead events and business development for its Ultimate Fighting Championship (UFC) venture into gyms. My scope of work included overseeing multiple departments and 20+ vendors involved in grand openings and marketing / PR events. I also planned and executed corporate events and internal meetings.✓ Optimized capabilities and resources by creating business operations and training programs for gyms.✓ Partnered with team and COO to develop software, training protocols, and SOPs for gyms and corporate.
Maureen Stubbs, Cmp Education Details
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American UniversityLaw & Society
Frequently Asked Questions about Maureen Stubbs, Cmp
What company does Maureen Stubbs, Cmp work for?
Maureen Stubbs, Cmp works for Aya Healthcare
What is Maureen Stubbs, Cmp's role at the current company?
Maureen Stubbs, Cmp's current role is Director, Corporate Events at Aya Healthcare.
What is Maureen Stubbs, Cmp's email address?
Maureen Stubbs, Cmp's email address is ma****@****are.com
What schools did Maureen Stubbs, Cmp attend?
Maureen Stubbs, Cmp attended American University.
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