Marco Aurélio Neves Email and Phone Number

Gerente de relacionamento com cliente, responsável por projetos e entregas nas áreas de tecnologia, serviços médico, indústria, etc.

Group Product Manager of the Digital Service and Sales Platform Evolution Program for the entire Commercial area of the Organization (Individual and Corporate Relationship Managers). Main objective: Relationship with Stakeholders and cross-functional teams to define the product vision and evolution strategy of the Platform with a Business and Technical vision. Support and guide Product Managers and Agile Team with scope management and prioritization of demands focused on the Customer x Business… Show more Group Product Manager of the Digital Service and Sales Platform Evolution Program for the entire Commercial area of the Organization (Individual and Corporate Relationship Managers). Main objective: Relationship with Stakeholders and cross-functional teams to define the product vision and evolution strategy of the Platform with a Business and Technical vision. Support and guide Product Managers and Agile Team with scope management and prioritization of demands focused on the Customer x Business Value vision. Activities/Skills:• Relationship with Clients and Stakeholders to define strategies and vision of products and services (Triad vision Business, TECH and Design);• Collaborate with cross functional teams to build solutions aligned with delivery time and budget;• Acting with the Product Manager for guidance and control of the Scope and Features to be implemented in the product within the Squads;• Collaboration with UX Team (Designers and UI Architects) to create the best user journeys focusing on experience and quality of service;• Collaboration with technical teams to define the technical architecture of the product in order to guarantee quality, reuse and performance of the service;• Contribution and focus on developing best practices and evolving processes in work teams;• Mentor and develop people for Product Leadership;• Work Environment Management always looking for a healthy and pleasant environment for the team. Show less

Product Manager of the transactional digital platform (Internet Banking) for Individuals and Companies. Main objective: Management of the Digital Product with metrics and results for platform performance growth, digitalization of customers, growth of accesses and transactions in the digital product. Collaboration with Benchmark, Research, Discovery, Prototyping, Usability Testing teams to define plans for product evolution. Multidisciplinary squad planning and team preparation… Show more Product Manager of the transactional digital platform (Internet Banking) for Individuals and Companies. Main objective: Management of the Digital Product with metrics and results for platform performance growth, digitalization of customers, growth of accesses and transactions in the digital product. Collaboration with Benchmark, Research, Discovery, Prototyping, Usability Testing teams to define plans for product evolution. Multidisciplinary squad planning and team preparation. Monitoring of Rites and Product Backlog Management for implementation with the technical team of new transactions in the Digital Channel. Activities/Skills:• Organize strategic plan for product evolution with teams (Business, TECH and UX/UI);• Define OKRs to be fulfilled and follow-up KPIs (top down);• Define and prioritize Product Backlog and negotiate with Clients/External Departments;• Align and direct the strategy to multidisciplinary teams for execution;• Monitoring of delivery results and feedback;• Communication with Stakeholders in positioning rites.• Process Mapping and Work Team Optimization. Show less