Mike Maurer Email and Phone Number
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A multi-faceted QA professional, with experience in Computer Networking, Storage & FinTech. My varied background allows for easy insertion to numerous roles. Cross functional collaboration is a forte of mine, as I can quickly learn the lingo of groups and build relationships between them. As a manager of people & projects, I am comfortable presenting to small & large groups, from executives to line staff, adjusting along the way. I read extensively to learn more about business, history and trends.• Cross functional expert with the ability to easily collaborate with various groups to achieve client success demonstrated by bridging engineering, sales, marketing, customers and support in past organizations.• Ability to clearly communicate to all levels within a company, from line staff to executive, along with direct interaction with all levels at the client firm. Two examples are training over 100 advisors on a FinTech SaaS platform and to division VP on product deficiencies in order to generate a plan to improve competitiveness. • QA thinking applied to data analysis (metrics) in order to create action plans as demonstrated by using competitive analysis to detail where improvements would be best made.• Remote work expert having done hybrid in office plus remote teams for over 20 years, fully remote for more than 4 years.The pivot to remote is in full swing & having been part of the initial rollout of ISDN, I have accumulated enormous experience working remotely. From teams within the same building, to campus to far flung sites around the world, I have successfully managed projects and employees.As a people manager, I believe we need to think of individuals as having many aspects to them. It is finding the intersections of skills and experience, then applying it in unique ways that makes being a manager fun.
Finfolio
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Software Qa ManagerFinfolio Jan 2022 - PresentDenver, Colorado, Us• Manage two remote QA engineers• Set QA process and standards of measurement for repeatable testing• Identify areas of system improvement through statistical analysis of defects• Enhance automation to be faster while broadening the areas of feature coverage• Implemented new QA requirements for manual & automated tests (API & web), improving repeatability of tests & defect tracking• QA results tracked via TestRail, integrated into Selenium to drive regression test suites• Process improvement effort revisited test suites, removing overlap & reducing execution time by 25%• Collaborate with product manager, developers & QA staff to take new features from concept to ship, using a documented process -
Operations ManagerFinfolio May 2020 - PresentDenver, Colorado, Us• Operations Leader for all client facing teams• Manage team of software support specialists• Interface to all portions of the company in a cross-functional manner• SME on the FinFolio platform, both inside and outside the company• Trained over 120 financial advisors & support staff on FinFolio• Bring client feedback to engineering teams to further improve the productLearned: Everyone needs tools & financial advisors need very specialized systems to run their business -
Business Development ManagerFinfolio Feb 2021 - Feb 2022Denver, Colorado, Us• Conduct technical demos of the FinFolio platform for interested firms• Create solutions based upon the client firm's requirements• Build out mutually agreed upon contract terms• Seek out firms interested in using FinFolio in new ways -
Investment Software SpecialistFinfolio Nov 2018 - May 2020Denver, Colorado, Us• Directly support FinFolio customers via email, chat & phone• Answer all questions regarding the product & data sets -
Technical Marketing EngineerCisco May 2015 - Dec 2016San Jose, Ca, UsIn this position I was responsible for providing World-Wide customer and field sales support for IP Cameras as well as creating competitive analysis reports against several camera vendors to determine feature gaps. Additional responsibilities included being assigned customer advocate taking field issues back to both Product Management & Firmware Developer.I successfully provided field training on new WDR IP cameras to 3 primary geographies and updated existing marketing collateral posting on public facing web pages. Another success was the coordination and working relationship with camera developers to improve the systems’ capabilities. Furthermore, I supported the sales teams in the field, including acting as the go-to technical executive on sales calls.Through the competitive analysis reports, the engineering team improved their feature delivery plans. The reports were created from hand on evaluation of numerous competitor products, based on actual outputs from the various cameras and other measured technical parameters. In terms of releases into the market, in short term this improved overall customer experience and in longer term releases it allowed product marketing to better position the IP cameras against the competition.I successfully carried out my duties and responsibilities by working remotely for 50% of my time in the position, supporting both product marketing and the world-wide field teams. Training, development and mentoring were successfully attended to both in person and through video conferencing.Learned: A lot of fun toys to play with in the lab & out in the field -
Head Of Technical Things & Co-FounderAmper Image Sciences Inc. Dec 2013 - Jan 2015Daly City, Ca, UsPrincipal responsibilities included leading all front/backend system design and technical support for start-up company, developing innovative consumer app for the beauty/image industry. I was also the Head coordinator and project manager for business partners and technology teams. Additional responsibilities included build and test new software products and established standards for users and preparing, writing and filing patents to protect new products and intellectual property. As the technical translator for the creative team, I successfully turned consumer ideas into technology realities and leveraged background in software QA and embedded systems with image analysis and trend analytics, database building and algorithms, and logic flow for the user experience.Learned: Startups need cash. Fashion emergencies exist. The fashion world still caters to the wrong data points -
Software Qa ManagerNetapp 2010 - 2013San Jose, California, UsIn this Company I was responsible for managing a team of 8 – 10 engineers covering key areas of WAFL infrastructure. I was also responsible for building inter-departmental relationships with feature partners, ensuring consistent flow of information and feedback on user experience with WAFL infrastructure for customer facing products. Additionally, I was accountable for ensuring that team expanded testing beyond functional, incorporating a wider range of stress and longevity test suites to identify issues with interoperability of components.In terms of management and leadership aspects I was responsible for mentoring engineers identified as high performers and guiding professional development for technical leadership and management roles.While employed by NetApp I enjoyed a number of successes, some of which included delivering high quality and on-time projects in Snapshots, Inode and Replication and successfully shipped in ONTAP 8.1 and 8.2 and coordinating with partner teams across multiple geographies to fully integrate system features with others in ONTAP. I also successfully automated test cases for inclusion of an off-shore regression group and transitioned QA teams to Agile software development methods quickly achieving productivity increases.Learned: Storage is sticky. Legacy storage systems are more complicated than multi-protocol routers in the writing of a byte -
Director, Operations & SolutionsPaxterra Solutions 2008 - 2010Bengaluru, InIn this position I was responsible for providing software QA consulting services and managed remote QA teams for US and international clients. This extended to building high-performance remote teams to cover multiple QA roles as client needs expanded. I owned all aspects of US operations and ensured solid client relations by providing on-site support to senior management.Within my broad areas of responsibilities, amongst other things I successfully built and managed infrastructure for major Wi-Fi QA Lab as well as performed Wi-Fi interoperability testing, coordinating with India based team on US requirements.Learned: Testing of boring products is highly profitable. Customers will find crazy ways to extend use cases if you let them -
Senior Software Test Manager / EngineerCisco Systems 1996 - 2007San Jose, Ca, UsWhile employed by Cisco Systems I was progressively promoted from initial hire as an entry-level software engineer to expanded responsibilities and roles, including Program Manager, Test Team Lead Engineer, Senior Software Test Engineer and Systems Software Test Manager.Learned: Customers do not read manuals. Rewriting a whole router OS may be possible & needed, but execs have other ideas. Mainframes ruled for decades even after declared dead. QA is the best role to have in networkingAs Senior System Test Manager I managed a team of 10 software QA engineers testing High Availability features on the Cisco 7500, c10000 and c12000 series routers, following ISO9001 and TL9000 protocols. I achieved a goal of more than 99% uptime and validated expanded capabilities of routers.I mentored team members on the design and testing of High Availability aspects of the feature sets, ensuring increased productivity and while reducing on-the-job errors. This extended to providing crucial input and decision making at release train program meetings, helping to reduce overhead costs.
Mike Maurer Skills
Mike Maurer Education Details
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San José State UniversityComputer Engineering
Frequently Asked Questions about Mike Maurer
What company does Mike Maurer work for?
Mike Maurer works for Finfolio
What is Mike Maurer's role at the current company?
Mike Maurer's current role is Remote Project & People Manager | Cross-functional Collaborator | Ability to train customers | Remote | Hapkido.
What is Mike Maurer's email address?
Mike Maurer's email address is mm****@****sco.com
What schools did Mike Maurer attend?
Mike Maurer attended San José State University.
What skills is Mike Maurer known for?
Mike Maurer has skills like Testing, Software Quality Assurance, Cisco Technologies, Test Automation, Management, Regression Testing, Routers, Ethernet, Project Management, Storage, Tcl, Qa Engineering.
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