Maurice Jackson Email & Phone Number

Atlanta, Georgia, United States

• Led a cross-functional team to accelerate schedule and prevent a 13-month schedule delay• Interfaced with customers through performance reviews, fostering trust and clear communication on expectations• Oversaw control accounts using earned value methods, identifying $15.8MM in cost savings and risk mitigation• Negotiated recovery proposals by analyzing schedules, costs, and priorities, improving timelines to exceed deadlines• Monitored integrated schedules, validated BOMs… Show more • Led a cross-functional team to accelerate schedule and prevent a 13-month schedule delay• Interfaced with customers through performance reviews, fostering trust and clear communication on expectations• Oversaw control accounts using earned value methods, identifying $15.8MM in cost savings and risk mitigation• Negotiated recovery proposals by analyzing schedules, costs, and priorities, improving timelines to exceed deadlines• Monitored integrated schedules, validated BOMs, assessed supplier estimates, and ensured manufacturing readiness• Awarded the 2023 "Predictability and Sustainability" award for developing a line of balance tool that enhancedscheduling and risk management• Received the 2023 "Applying Lean Principles" award for usage of value stream mapping to reduce engineering andsupply chain defects to zero and improve first-time quality Show less

Atlanta, Georgia, United States

• Spearheaded knowledge transfer risk project, implementing standards resulting in passage of critical design review• Analyzed and documented customer requirements, leading to an eight-month schedule recovery and acceleration• Deployed a requirement tracing tool, improving visibility, performance and reducing customer action items• Motivated engineering teams to enhance understanding of customer requirements and embrace change

Atlanta, Georgia, United States

• Audited enterprise processes to ensure internal control compliance, improve governance, and exceed business goals• Collaborated on diverse teams to evaluate policies, processes, and controls, identifying risk gaps using COSO• Innovated audit operations by implementing a strategic, risk-based approach, reducing audit durations by 50%• Developed effective communication strategies and corrective action plans for executive and stakeholder briefings• Improved policies and… Show more • Audited enterprise processes to ensure internal control compliance, improve governance, and exceed business goals• Collaborated on diverse teams to evaluate policies, processes, and controls, identifying risk gaps using COSO• Innovated audit operations by implementing a strategic, risk-based approach, reducing audit durations by 50%• Developed effective communication strategies and corrective action plans for executive and stakeholder briefings• Improved policies and procedures, boosting user performance by 70% and reducing corrective actions by 80%• Steered creation of gated process dashboard, enhancing executive visibility of program performance and risk• Initiated rebranding and marketing strategies to boost program visibility, engagement and application submissions Show less

Huntsville, Alabama, United States

• Conducted staffing and resource planning analysis to optimize program performance, schedule and cost• Instituted earned value management strategies to validate estimates at completion and reduce program risk• Implemented performance metrics, improving schedule monitoring and increasing first pass yield to 98%• Built strong customer and stakeholder relationships to ensure satisfaction, compliance and awarding of future work• Pioneered talent retention strategies centered on… Show more • Conducted staffing and resource planning analysis to optimize program performance, schedule and cost• Instituted earned value management strategies to validate estimates at completion and reduce program risk• Implemented performance metrics, improving schedule monitoring and increasing first pass yield to 98%• Built strong customer and stakeholder relationships to ensure satisfaction, compliance and awarding of future work• Pioneered talent retention strategies centered on mentoring, development and incentives, reducing turn-over by 40% Show less

Huntsville, Alabama, United States

• Assessed team and intern capabilities, prioritizing and delegating tasks to maximize efficiency and performance• Coordinated with cross-functional teams to establish baseline requirements for schedule, engineering, and cost• Established a scheduling tool that reduced delinquencies by 95%, improved performance to four-months ahead ofschedule, and achieved 90% first pass yield for reviews• Acquired the 2016 "Engineering Excellence" award for implementing lean and critical path… Show more • Assessed team and intern capabilities, prioritizing and delegating tasks to maximize efficiency and performance• Coordinated with cross-functional teams to establish baseline requirements for schedule, engineering, and cost• Established a scheduling tool that reduced delinquencies by 95%, improved performance to four-months ahead ofschedule, and achieved 90% first pass yield for reviews• Acquired the 2016 "Engineering Excellence" award for implementing lean and critical path methods, leading toaccelerated schedule recovery and 100% on-time release Show less

Huntsville, Alabama, United States

• Supported management of high-volume, fast-paced engineering, scheduling, tooling, and manufacturing SOWs• Transformed and strengthened organization operational structure via employment of WIP boards as standard practice• Launched implementation of KPIs to enhance visibility of program effectiveness and identify preventative opportunities• Provided data analysis, improving schedule compliance, reduced costs by 30%, and achieved 93% first pass yield• Assisted in successful… Show more • Supported management of high-volume, fast-paced engineering, scheduling, tooling, and manufacturing SOWs• Transformed and strengthened organization operational structure via employment of WIP boards as standard practice• Launched implementation of KPIs to enhance visibility of program effectiveness and identify preventative opportunities• Provided data analysis, improving schedule compliance, reduced costs by 30%, and achieved 93% first pass yield• Assisted in successful passage of AS9100 quality audit through data collection, documentation and interviews• Employed lean initiatives that reduced workplace injuries by 45% and prevented $1.1MM in unsafe conditions• Honored with 2015 Lean+ "Productivity" award for continuous improvement, saving over $3.5MM across programs Show less

Greensboro/Winston-Salem, North Carolina Area

Developed a simulation model incorporating network flow theories to be a decision maker appraisal tool for the effectiveness of emergency preparedness & response plans for predictable natural disasters at U.S. Ports.-Modeled a Port Operational Environment-Replicated Hurricane Arrivals using Arena-Developed a Comparison Matrix of Port Policies-Identified Key Evacuation Mitigation Activities & Impacts-Generated & Tested Policy Variations &… Show more Developed a simulation model incorporating network flow theories to be a decision maker appraisal tool for the effectiveness of emergency preparedness & response plans for predictable natural disasters at U.S. Ports.-Modeled a Port Operational Environment-Replicated Hurricane Arrivals using Arena-Developed a Comparison Matrix of Port Policies-Identified Key Evacuation Mitigation Activities & Impacts-Generated & Tested Policy Variations & Combinations-Analyzed Economic Impact Given Preparedness Plans Show less

Washington D.C. Metro Area

Coordinated a Manpower Requirements Analysis & Determination for the United States Coast Guard. Developed a proposal reducing personnel workloads within 40hrs/week& established a benchmark for future MRA & Ds.-Created Project Work Breakdown Structure-Maintained Monetary Budget & Travel Schedule-Developed Data Collection Tool using Excel-Conducted Training on Data Collection & Interview Skills

Greensboro/Winston-Salem, North Carolina Area

Applied Six Sigma concepts to customer contact center operations for American Express. Identified improvement opportunities to decrease representative call times,increase voice response system usage, & reduce costs.-Analyzed Call Audio & Visual Recordings-Conducted Time Studies-Performed DMAIC Process-Constructed Detailed Process Maps & Control Charts

Greensboro/Winston-Salem, North Carolina Area

Utilized Six Sigma strategies to evaluate efficiency at HealthSouth outpatient surgical center. Application of process improvements decreased patient wait timesby 25% and increased center capacity 180%.-Developed Process Flow Charts-Prepared Cause & Effect Diagrams-Identified Special Cause Variation in Procedures-Created Control Charts & Identified Bottlenecks-Improved Facility Plan with BLOCPLAN & AutoCAD-Applied 5S Philosophy to Reorganize Supply Storage

East Fishkill, Ny

Developed a manufacturing plant data gathering, storage & analysis tool for IBM. Process improvements were implemented identifying causes for idle with WIP & reducing productivity analysis times by 80%.-Analyzed Tool Availability & Capability-Performed Capacity Modeling & Sizing-Executed Idle with WIP Analysis-Managed & Presented Weekly Productivity Data-Developed Excel Macros for Improved Data Analysis-Conducted Training on Data Gathering Tool

Greater Atlanta Area

Composed Master Operating Plans for United Parcel Service shipping centers. Procedure operational proposals were developed improving productivity, efficiency & reducing operational costs for current & future customers.-Conducted Time Studies-Performed Manpower Requirements Analyses-Improved Facility Layout for Trucks & Delivery Logistics-Created New Center Expansion Layouts & Area Maps

Master Of Science

Bachelors