Maurice Acker Email & Phone Number

Zürich, Schweiz

Founder of Pink Zebra, the new digital hub forgrowth consulting and digital marketing services

Zürich, Schweiz

• Responsible for the B2B business in the SMG automotive ecosystem
• Heading the following departments: field sales | key accounting | business analytics/sales planning | customer service (in- and outsourced) | technical support teams with 31 employees (in & outsourced)
• Definition of the sales strategy, B2B projects and process optimizations
• Sub P&L responsibility for the entire B2B area
• Optimization of Customer Service department, Service level and demand /change/bug process
• Definition of monetization potential and levers in close collaboration with the monetization team

Bad Tennstedt, Germany

• Responsible for 20 employees and ~120'000 annual furniture production
• 360° management of all relevant company topics
• Customer realationship management
• Production planning and Purchasing of rawmaterial
• Price negotiation and supply chain optimization
• Central management of customer care and relationship

Zürich Und Umgebung, Schweiz

• Responsible for the Swiss sales team | responsible for >10.000 units (PC and LCV)
• Definition of monthly, quarterly and annual objectives by dealer and by region
• Full responsibility for the regional marketing support budget
• Troubleshooter and brand ambassador
• Implementation of wholesale and retail commercial actions
• Analysis of the customer satisfaction index with KPI reportings

Rotkreuz

• Responsible for 6 dealers regarding all sales and after sales topics
• Ensuring the profitability of each dealer | analysis of the sales and after sales results with KPI
• Product and IT coaching of the salesmen
• Business development and regional market exploitation
• Set up and regional support and coaching for the new dealership “PZ Oberer Zürichsee”
• Strategic planning and coordination of all relevant sales and marketing activities in order to achievethe annual objectives

Zürich Area, Switzerland

• CEO and member of the board, with signature authority in full strategic and operational responsibility for three owned dealer sites in Geneva and Zurich
• Reporting to the CEO NSC Switzerland and HQ
• Full profit & loss responsibility including final controlling of all budgets and transfers | negotiation with NSC and HQ regarding budgets, headcounts, strategy
• Human resources management| headcount analysis, recruitment, conception for on the job and off the job trainings
• Focus on the dealers digital marketing and CRM improvement as SEO, SEM/PPC, social media, customer journey | coordinating multi-channel campaigns for new and existing products

Zürich Area, Switzerland

• Responsible for the Zurich dealership | reporting to the Managing Director Switzerland
• Turnaround management of all departments with implementation of a 100-points-action plan
• Deep analysis of all processes and employees
• Focus on the customer journey while improving all touch points with the customer
• Part of the organizational team of the national car show “Auto Zürich“, head of the FCA stand

Schlieren

• Responsible for the key dealers in Switzerland | closing open points
• Supporting the network while dealing with strategic fleet customers and international groups
• Negotiation of the individual annual budgets with the dealer network
• Responsible and full accountability for the regional sales support budget
• Implementation of the CRM strategy in the dealerships
• Supporting the salesmen in cold call activities

Saarbrücken Area, Germany

• Responsible for southern Germany, responsibility for up to 4.000 PC & LCV
• Dealerliaison and support, implementation of national sales promotions
• Implementation of electric mobility action plan in sales region, B2B coach

Saarbrücken Area, Germany

• Product range management, pricing negotiation with key suppliers, revenue management
• Dealer development and product training, yearly turnover budget € 4 mio.
• Price negotiation, positioning, purchase and development from different suppliers
• Dealer motivation, sales increase in related fields

Saarbrücken Und Umgebung, Deutschland

Karlsruhe

Assembly of Audi spare parts (Radio Slots), welding, scrap-free blanking, technicalemployee in a production line with hydraulic squeeze and straightening rolls

Müllheim (Freiburg)

Military service, infantryman & staffpersonal, soldier of the german-french brigade, nato rank: lance corporal

Cas Consulting Competence, 5,3

Cas Consulting Communication

Diplom Betriebswirt, Automobilhandel, 1.9 (Cum Laude)

180 ECTS

Bachelor With Honours, Business Administration, Upper Second

180 ECTS