Ceo
Professional Payee Services, Llc
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.• Prepared and maintained financial records, including annual and quarterly reports, such as budgets, personnel records, and training manuals.• Determined organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.• Complex Problem Solving — identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Used logic based reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.• Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. Created and implemented systems for the management of people with diverse cultural and ethnic backgrounds.• Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.• Supervised and managed 900+ people per month as a government contractor.• Qualified Instructor with curriculum development experience as well as strong individual and public presentation skills.• 14 years experience in State and Federal contracting.• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.• Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective state, and national security operations for the protection of personal data, property, and institutions.