Maurice Douglas Email & Phone Number

𝐎𝐌𝐍𝐈 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐆𝐫𝐨𝐮𝐩 | Delivering Enterprise Network Engineering to Enhance Reliability, Scalability, and Security within Federal Agencies while Exceeding Mission Operations.✓ 8(a) Certified Small Business✓ SDB Certified Small Business𝗖𝗔𝗚𝗘 𝗖𝗼𝗱𝗲: 7QYE5 𝗨𝗘𝗜: RB3YKX7K76D5 𝗦𝗢𝗟𝗨𝗧𝗜𝗢𝗡𝗦🎯 Network Engineering🎯 Enterprise IT🎯 Passive Optical Networking (GPON & XGS-PON)🎯 Cloud🎯 Mission Support𝗔𝗕𝗢𝗨𝗧 𝗠𝗘 | I’m the Co-Founder of OMNI Technology Group, delivering Enterprise network engineering to enhance reliability, scalability, and security within federal agencies while exceeding mission operations. I have over 20+ years as a Network Engineer SME and Solution Architect working in the telecommunications industry, estimating hardware/software requirements, installation and migration. Industry leading GPON SME. Fully Cleared Network Engineer with more than 20 years of experience. Strong knowledge of LAN/WAN inter-networking, maintenance, security policies and procedures., We deliver government solutions that drive efficiency and effectiveness that allow our clients to do more with less.𝗗𝗜𝗙𝗙𝗘𝗥𝗘𝗡𝗧𝗜𝗔𝗧𝗢𝗥𝗦 | OMNI, with over three decades of expertise in Network Engineering, OMNI boasts enduring collaborations with renowned partners such as Tellabs, Corning, Aruba Networks, and leading Prime Contractors. The culture of our Cleared Team is rooted in the pursuit of Continuous Improvement methodologies, as exemplified by our ISO 9001:2015 Certification. Our primary aim is to empower agencies to enhance their agility, foster collaboration, bolster security, and embrace future-readiness.𝗣𝗔𝗦𝗧 𝗣𝗘𝗥𝗙𝗢𝗥𝗠𝗔𝗡𝗖𝗘 ➜ Army➜ USAF➜ DISA➜ DIA➜ VerizonInfrastructure Services Enterprise Networking Infrastructure Services Transport and Communications C4I Network Defense CND Cross Domain Solutions CDS, Forcepoint TGS Identity Credential and Access Management ICAM Base Area Networks BAN WIDS, Zero Trust ZTA

Columbia, Md

>Engineer, install and maintain Verizon’s GPON Optical LAN Solutions (OLS) for Government and Enterprise deployments>Served as lead Engineer for several high profile deployments >Install, configure and maintain Cisco and Juniper Routers and Switchers>Configure, support and maintain new server hardware and software infrastructure>Test, evaluate and integrate vendor provided equipment (Hardware and Software) in a Lab environment for Verizon’s OLS and Managed Services platform>Provide formal Tier 1-Tier 3 training for potential and existing customers in support of Verizon’s OLS and Managed Services platform>Developed technical documentation to support Verizon’s OLS and Managed Services platform

Reston, Va

>Manages productivity, training, performance appraisals and team leadership and development>Supervises a team of ten Network Engineers in the National Network Management Center (Verizon FIOS Voice/Data Fiber to the Premise Network)>Ensures that safe-time maintenance tickets are handled effectively and expeditiously>Provides guidance to ensure staff achieves goals in accordance with established policies >Creates systems that streamline projects for successful completion Accomplishments:>Promoted from Network Engineer to Section Manager within six months>Updates Senior Management on pertinent issues and progress reports>Creates flowcharts outlining scenarios for streamlined processes for effective troubleshooting processes to eliminate unnecessary outage time for clients>Manages nightshift workflow for Fios product ensuring resolution on all maintenance/customer issues >Makes effective presentations on the progress of the National Network Management Center at Quarterly Review Meetings >In absence of Mid Shift Manager, informs Director and/or Vice President of critical outages>Integral part of the creation of the Verizon Fios Certification Examination

Reston, Va

>FiOS Network Engineer for Verizon’s National Network Management Center. >Fault isolation and remotely repaired FTTP (Fiber to the Premise) network elements on Verizon’s FiOS National network.>Utilized EMS (Element Management Systems) and alarm management systems to monitor and remotely troubleshoot hardware/software issues on Motorola, Alcatel-Lucent and Tellabs OLT’s Optical Line Terminals) on BPON (Broadband) and GPON (Gigabit) platforms.>Provided assistance to the FSC’s (Fiber Solution Centers) across Verizon’s national FTTP footprint.>Created and managed trouble tickets for Voice/Data and Video customer outages.>Resolved protocol issues involving Ciena ATM Switching, IP routing, VOIP, Voice, Juniper (ERX) and Cisco routers.>Used TCP/IP as the primary Internet Protocol, gathered IP addresses for routers and switches through the use of DHCP and DNS servers that assigned addresses numerically for network communication and maintenance, back door for maintenance and front door for customers. >Performed periodic server maintenance to maintain optimal functionality including periodic purges and registry cleaning and random memory cleaning to maximize server performance. >Performed specific change tasks to adjust to new growth and demand issues. Accomplishments:>Created a New Hire Training Process for new employees>Assisted with the ISO Certification of the NNMC>In-Charge of the Tellabs Optical Line Terminal nightly upgrade project>Created a new process for troubleshooting customer network issues, which cut the troubleshooting time by half and allowed engineers to resolve issues with more speed and accuracy

Laplata, Md

>Used FTTP OUTSIDE PLANT Engineering Guidelines & Policy Directives, planning documents, notes and multiple databases to analyze data and design Verizon’s Fiber to the Premise Network.>Designed aerial and buried paths in accordance with pole line and buried structure design procedures.>Researched right of way and utility easements for distribution of fiber optic cable.>Utilized engineering tools such as spreadsheets and computer aided design software (MicroStation and ICGS) to create work prints, generate cost estimates and work orders for construction of fiber optic path.Accomplishments:>Led team of individuals responsible for reengineering Townhomes that were incorrectly engineered.>Acted as Lead / In-charge in the absence of supervisor.>Assisted supervisors in designs and right-away job approvals.>Wrote the Method of Procedures for the engineering of Townhomes

Greenbelt, Md

>Provided critical support for Verizon’s DSL network in Data Network Operations Center >Performed systems analysis, T-1, T-3, SONET, OCD (Optical Concentration Device) for RT circuits and OC3 Fiber Optic Loop back testing>Configured, maintained, tested and troubleshot DSLAMS, ATM CBX 500 and 550 Switches, Redback, Cisco and Juniper ERX Routers and Backbone network for DCN, IP/VPN and FTTP.>Extensively used HP Open View for Naviscore NMS.>Reviewed and interpreted service orders via BERT, complex diagrams and Central Office reportsAccomplishments: >Acted as Lead / In-charge in supervisor’s absence >Promoted from T1 T3 test and turn-up to Router and ATM Switch testing and provisioning.>Provisioned and configure the first Verizon Fios Juniper Router in the entire network.>Reviewed and interpreted Service orders for the entire Network Operation Center

Washington, Dc

>Performed ATM/ Frame Relay switch acceptance testing.>Provided ATM/ Frame Relay network surveillance, alarm reconciliation, trunk capacity/installation testing.>System analysis, T-1, T-3, SONET, OCD (Optical Concentration Device) for RT circuits and OC3 Fiber Optic loop back testing.>Verified network management and dial in access to switches.>Built PVC translations; physical and logical port parameters and customer records.Accomplishments:>Led a team responsible for reducing the ADSL trouble ticket queue.>Trained new employees on testing and turning up ATM and Frame-Relay Circuit