• Develop and implement sports specific strength and conditioning programs based on testing and individual needs• Discuss and demonstrate proper technique for desired exercises• Recruit athletes to develop• Mentor young student-athletes

•. Managed and monitored over $4,700,000 worth of inventory that was to be salvaged at outside vendors• Developed and utilized reports using Microsoft Excel and SQL • Increased revenue for the company by reviewing unused steel in the facility and finding prime orders that can utilize that steel• Consistently demonstrated superior communication skills by working closely with 4 departments and 6 vendors to be as efficient as possible• Implemented over 5 procedures to improve delivery performance by over 15 percent during my career• Researched and created procedure updates to the different standard operating procedures to help increase efficiency

• Demonstrated superior customer service skills and received positive remarks from customers • Acted as a liaison for outside referring physician and facilities to resolve scheduling issues between patients and took around 80 inbound calls a day to schedule appointments• Strong ability to resolve customer complaints and diffuse tense situations • Consistently met and outperformed company goals relating to call responses, accuracy, and customer service • Gained solid working knowledge in the healthcare industry pertaining to hospital operation

• Met and exceeded monthly sales goal by 130% or more for consecutive months. • Leader in business development due to upselling products, adding lines of coverage, and selling accessories • Solved product problems for customers in an expeditious fashion• Consistently demonstrated excellent customer service by analyzing and evaluating customer needs

• Gain in-depth knowledge of products to educate customers on vehicle features• Demonstrate vehicle features to the customer after the sale (Bluetooth, Entune, myLink)• Provide the customer with in depth information of owner’s manual and warranty• Follow-up with customers to ensure complete satisfaction

• Provide efficient and courteous customer service while assisting in product offerings• Strong skills in selling all products offered by the company• Maintain product strong knowledge of all products and services• Handle aspects of all sales (contracts, warranties, accepting payments, filling orders)