Maurice Styles Email & Phone Number

Miami-Fort Lauderdale Area

Maryland

Oversaw the market’s training, development, and education. Coordinated leadership meetings, town halls, human resources. Supported the VP for Mid-Markets Sales division.• Managed and resolved all executive escalations in addition all negative receivables.• Created and implemented programs for the market, including an MVP Awards program, Bring it in Sales Calls, quarterly Account Executive Reviews and a variety of other recognition programs.• Recognized as the champion and management point of contact for accounts receivable and early termination fee waivers saving $1.1M year over year for the last 3 years.

Provided leadership for 6 sales teams, which include 6 sales managers, 60 account executives and 6 applications consultants. Managed sales through company owned retail, agent channel, virtual sales team, and from my direct sales teams. Led mobility, wireline strategic services, and applications sales for the Washington and Baltimore region.• Increased market share and grew revenue for a base of 100K+ business customers. • Grew gross add subscribers by 33%, increased mobility revenue by 15%, increased wireline revenue by 37%, and increased applications revenue by 29%.

Managed a team of global account executives and global account managers supporting AT&T’s premier client group the DC & Maryland Region. • Grew $45M in annual wireless revenue, 30% year over year.• Trained, developed, and mentored staff.• Built strong business partnerships with fortune 500 corporations within the region.• Maintained over 125% of unit quota and 103% revenue quota annually.

Developed, maintained, and enhanced business relationships with major corporations within my region. Provided consultative sales and support.• Assisted major corporations in resolving their communications needs through wireless which also increases their overall revenue growth.• Maintained over 145% of monthly quota.

Oversaw operations of the Corporate and Government Sales Department with a staff of 30 employees consisting of supervisors, corporate and government inside sales associates, outside sales associates, scheduling specialist, customer support specialist, technical specialist, and installers and technicians. Led daily operations of 2 corporate regional sales offices and the customer support center in Baltimore.• Supported teams of corporate and government account executives.• Created activation policies and procedures for corporate accounts, meeting with clients, and ensured the overall satisfaction of corporate and government customers.

Oversaw corporate account services group with a staff of 12 representatives. Set performance standards, managed the organizational structure, and ensured customer satisfaction. • Exceeded 90% availability goal on the ACD Line and completed 500+ written requests each month.• Created policies and procedures for handling of corporate accounts, meeting with clients and negotiating non-published rates and services.