Maurice Styles Email & Phone Number

Miami-Fort Lauderdale Area

Maryland

• Oversaw the market’s training, development, and education. Coordinated leadership meetings, town halls, human resources. Supported the VP for Mid-Markets Sales division.
• Managed and resolved all executive escalations in addition all negative receivables.
• Created and implemented programs for the market, including an MVP Awards program, Bring it in Sales Calls, quarterly Account Executive Reviews and a variety of other recognition programs.
• Recognized as the champion and management point of contact for accounts receivable and early termination fee waivers saving $1.1M year over year for the last 3 years.

• Provided leadership for 6 sales teams, which include 6 sales managers, 60 account executives and 6 applications consultants. Managed sales through company owned retail, agent channel, virtual sales team, and from my.
• Increased market share and grew revenue for a base of 100K+ business customers.
• Grew gross add subscribers by 33%, increased mobility revenue by 15%, increased wireline revenue by 37%, and increased applications revenue by 29%.

• Managed a team of global account executives and global account managers supporting AT&T’s premier client group the DC & Maryland Region.
• Grew $45M in annual wireless revenue, 30% year over year.
• Trained, developed, and mentored staff.
• Built strong business partnerships with fortune 500 corporations within the region.
• Maintained over 125% of unit quota and 103% revenue quota annually.

• Developed, maintained, and enhanced business relationships with major corporations within my region. Provided consultative sales and support.
• Assisted major corporations in resolving their communications needs through wireless which also increases their overall revenue growth.
• Maintained over 145% of monthly quota.

• Oversaw operations of the Corporate and Government Sales Department with a staff of 30 employees consisting of supervisors, corporate and government inside sales associates, outside sales associates, scheduling.
• Supported teams of corporate and government account executives.
• Created activation policies and procedures for corporate accounts, meeting with clients, and ensured the overall satisfaction of corporate and government customers.

• Oversaw corporate account services group with a staff of 12 representatives. Set performance standards, managed the organizational structure, and ensured customer satisfaction.
• Exceeded 90% availability goal on the ACD Line and completed 500+ written requests each month.
• Created policies and procedures for handling of corporate accounts, meeting with clients and negotiating non-published rates and services.