Strategic Account Manager 2
AT&THoffman Estates, IL 02/2006 - 01/2010Strategic Account Manager (2007-2010)Responsible for managing a National account (EW Scripps) with 50 subsidiaries which included HGTV, Food Network, GAC, DIY and the Travel Channel throughout the United States. Duties included contracting new services such as VPN, Mobility, Wholesale Broadband, retaining and developing customer base. Responsible for technical engineer’s assignments to provide customers with solutions to expand their network while serving as the project manager for all implementations. Managed all aspects of the customer’s accounts including billing, credits and pricing. Negotiated a three year contract for 2.4 million annually for voice and data services. Project managed a company split and contracted new company to a two year 1.5 million dollar agreement for voice and data services. Maintained and customized a contact data base (CRM) using Siebel. Negotiated a three year 3.5 million dollar integrated Mobility agreement (Rackspace) resulting in the sale of 1,350 BlackBerry mobile devices. Negotiated a two year 1.7 million dollar contract (Akamai) for data and voices services. Increased sales opportunities by leveraging the relationship with the parent company and its 50 subsidiaries.