IT Technical Services Supervisor supporting Production Management Service/IBM Platform teams consisting of WebSphere Application Server (WAS) Network Deploy, IBM App Connect Enterprise (ACE)/IBM Integration Bus (IIB), Tivoli Workload Scheduler (TWS), and Records Management FileNet Content Manager/Business Automation Workflow. Additional service units listed below.August 2021 successfully transitioned on premise and cloud Email & Messaging Microsoft Exchange team to Process Alignment unit.March 2018 successfully transitioned e-Government Infrastructure, Adobe E-forms, and Public Key Infrastructure to Enterprise Development and Security Operations units.December 2015 transitioned Network Security unit from Content and Collaboration to Network Communications group. April 2012 transitioned FileNet Enterprise Content Management (ECM) unit from Content and Collaboration to Data Management group. Supervisor services provided include team building, mentoring, coaching, professional development, and project management. Additionally, responsible for operational forecast budgeting, workforce planning, training, product road maps, software life cycle planning, service and support renewals, operational & service level agreements, service delivery quality, and unit disaster recovery capabilities. Tactically apply strategic goals to daily work supporting services for customers. Success metrics used include customer feedback, staff retention and development, resource maximization, and innovation. County core values applied; Continuous Improvement, Customer Service, Diversity & Inclusion, Employee Engagement, and Workforce Development.Ongoing professional development, low turnover, and the latitude to take risks have resulted in highly efficient and effective teams that enjoy what they do supporting Hennepin County. StrengthFinder results in order: Analytical, Strategic, Input, Learner, and Maximizer.

Architect/Technical Lead for team of developers building a web based enterprise application called Enterprise Communication Framework (ECF). Software leverages workflow, imaging, classification, storage, indexing, and web service technologies. Tools & technologies include: RAD 7.5, Filenet P8 3.5 AE, PE, CE, RE, Java 5, Websphere 6.1 (clustered), Spring, Hibernate, JSF, & open source frameworks. Software supports county Human Service Public Health Department (HSPHD) service delivery. Team building, technical expertise, and fostering a culture of problem solving are success criteria. Agile SCRUM methodology is practiced. When not coding, turning use cases and requirements into development tasks, estimating effort, deployments, configuration management, assigning bugs, and reporting development status. Hennepin County recognized by InformationWeek, 2009:http://www.informationweek.com/shared/printableArticle.jhtml?articleID=219700410InformationWeek 500: 10 Government Organizations That Understand IT Innovation

Principal Consultant responsible for product framework extensions to meet the needs of domestic and international enterprise clients. Team leadership supporting rapid implementation essential to success during client engagements. Knowledge of complex configuration solutions, application servers, clustering technologies, database, solution scalability, secure computing, network topologies, desktop technologies, software development methodologies, and software modeling essential to success. Industries included transportation, insurance, aviation, agriculture, heavy machinery, and power generation.