ESSENTIAL FUNCTIONS/JOB DESCRIPTION.Developing an Individualized Service Plan (ISP), a process of assisting a recipient of service with identifying goals they want for themselves in their life, and the skill supports and resources they will need to reach them.Performing a case management function, linking, coordinating and managing the delivery of services to the client in relation to the established goals in the ISP.Establishing, organizing and leading skill development groups.Facilitating client’s utilization of community resources as appropriate by accompanying and/or transporting clients to those resources as necessary.Provide crisis intervention when authorized as appropriate and necessary.Provide direct services at a rate that achieves or exceeds the Practice’s baseline productivity indicator.Provide and engage in other services necessary to support treatment to clients such as clinical case meetings, staff development, maintaining clinical and administrative records per agency requirements.Monitoring medication compliance and support.Assist clients with understanding, providing, and using health insurance benefits, including the use of publicly funded services.Promote a positive image of the Practice through his/her dress, demeanor, and interactions with clients, other employees and the community.Maintains documentation per Practice quality assurance procedures and established performance standards.Promotes safety and quality care throughout department and agency.