Maurice Waters

Maurice Waters Email and Phone Number

Project Manager, Merck and Company/Telerx @ Telerx
horsham, pennsylvania, united states
Maurice Waters's Location
Philadelphia, Pennsylvania, United States, United States
Maurice Waters's Contact Details

Maurice Waters personal email

n/a
About Maurice Waters

Serves as the primary contact and liaison between Telerx Client Services, Merck departments and cross functional teams, and external Vendors; assists in the development and execution of project plans, ensuring that all client and stakeholder objectives are met. Strong project management skillsAbility to lead cross functional teams Superior analytic skillsAwarded for strong leadership abilitiesExcellent communications skills Proficient in software and web-based technology

Maurice Waters's Current Company Details
Telerx

Telerx

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Project Manager, Merck and Company/Telerx
horsham, pennsylvania, united states
Website:
telerx.com
Employees:
574
Maurice Waters Work Experience Details
  • Telerx
    Project Manager
    Telerx May 2010 - Present
    Serve as the primary contact for Merck’s marketing and legal departments as well as other business partners for the development, review and official release of Marketing, Press, and Educational Resources.Manage ongoing work against project plans and other key project metrics including but not limited to project status; production and application development as it moves through the process and web based system.Participated with stakeholders on the successful launch of several of Merck’s Global and National brands.Assist in the review process training of Marketing Managers as they are assigned to brands I manage.Participate in meetings and conferences to discuss and resolve outstanding issues.
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  • Telerx
    Senior Scheduling Coordinator
    Telerx May 2005 - May 2010
    Horsham, Pa
    Global Expert Engagement Management (GEEM)Ensuring all Merck medical forums are processed correctly within FDA guidelines.Directed and mentored a staff of schedulers, call center monitoring, supervising daily operations, and identifying training needs of personnel;Serve as single point of contact for multiple Merck Business Units, disseminating information to both schedulers and members of the management team.
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  • Computer Aid, Inc.
    Service Delivery Coordinator
    Computer Aid, Inc. Feb 1999 - Sep 2001
    Wilmington, Delaware
    Directed staff of Help Desk Analysts and Lead Technicians for an organization that provides information technology support to Fortune 500 companies throughout the United States.Maintained a high-level of client contact to analyze needs, perform route cause analysis and ensure service levels were met or exceeded. Developed standard operation procedures for various Help Desk operations
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  • Computer Aid, Inc.
    Help Desk Analyst
    Computer Aid, Inc. Nov 1997 - Feb 1999
    Greater Philadelphia Area
    Level 2 Help Line Analyst for large pharmaceutical firm, Merck, Inc., supporting 6,000 remote field sales representatives. Answer log, troubleshoot and escalate computer related problems.Maintain reports of system malfunctions.
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Maurice Waters Skills

Cross Functional Team Leadership Project Management Leadership Service Delivery Vendor Management Outsourcing Process Improvement Call Centers Program Management Business Analysis Business Process Improvement Change Management Sdlc Pmp Quality Assurance Management Troubleshooting Analysis Information Technology Training Marketing Team Leadership Pharmaceutical Industry Customer Service Customer Relationship Management U.s. Food And Drug Administration

Maurice Waters Education Details

Frequently Asked Questions about Maurice Waters

What company does Maurice Waters work for?

Maurice Waters works for Telerx

What is Maurice Waters's role at the current company?

Maurice Waters's current role is Project Manager, Merck and Company/Telerx.

What is Maurice Waters's email address?

Maurice Waters's email address is ma****@****aid.com

What schools did Maurice Waters attend?

Maurice Waters attended Temple University.

What skills is Maurice Waters known for?

Maurice Waters has skills like Cross Functional Team Leadership, Project Management, Leadership, Service Delivery, Vendor Management, Outsourcing, Process Improvement, Call Centers, Program Management, Business Analysis, Business Process Improvement, Change Management.

Who are Maurice Waters's colleagues?

Maurice Waters's colleagues are Deb Shook, Christina Jett-El, Lourdes Semenowitz, Gerry Legarreta, Leslie Rogers, Hazel Hulsizer, Elizabeth Losito.

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