- Attend company-sponsored industry, charity, or educational events- Maintain technology and selling skills as industry changes- Design and/or present proposals, presentations, and necessary agreements for prospects- Increase sales by developing customer relationships in the local market- Generate, identify, and qualify business leads- Learn the company business and technology solutions- Facilitate the development of product quotes and proposals for services and deliver to clients- Partner with team members to develop a solution approach and deliverables- Understand the details of and manage local relationships with partners

Dedicated and experienced VDI Solution Architect with over 20 years of expertise in designing, implementing, and optimizing virtual desktop infrastructures. Skilled in leveraging cutting-edge technologies to enhance system performance, security, and user experience. Proven track record of leading large-scale projects, reducing costs, and driving innovation in virtualization solutions. Adept at collaborating with stakeholders to deliver solutions that align with business goals and exceed expectations.

Creation of Citrix Professional Services Offerings to support new strategies Citrix Professional Services Methodology Knowledge and AwarenessCitrix Documentation and Project Delivery Expertise

Dynamic and results-driven with 3 years of experience leading large-scale service delivery operations across diverse geographies. Proven expertise in driving operational excellence, enhancing customer satisfaction, and optimizing resource utilization. Strong track record of strategic leadership, process improvement, and cross-functional team management.

Accomplished IT Director with experience in managing IT operations and leading teams. Proven track record in working with subcontractors to deliver high-quality IT solutions, optimize processes, and achieve business objectives. Adept at strategic planning, vendor management, and driving technological innovation to enhance organizational performance.

- Participate in the pre-sales process to understand customer business and technical objectives and product requirements.- Maintain current and in-depth knowledge of the entire VMware product line- Effectively communicate solutions architecture to the customer, third parties and the project teams- Contribute to definition of an Organization Change Management Approach- Ensure that propositions are technically sound, deliverable, competitive and representative of market leadership in the application of technology to addressing business issues- Ensures effective client engagement and stakeholder management during assignment (may include management of subcontractors and partners) * Build and maintain ICP engagements on accounts agreed with management within the assigned territory * Define, develop and implement actions according to account plans on accounts with account teams * * * Drive business development to support pre-sales activities, with a primary focus on identifying, scoping and proposing services engagements * Coordinate sales efforts with delivery management and practice management team * Participate in regional marketing events to promote VMware * Ensure formal contractual mechanisms (i.e. SOW) are established and maintained within active accounts * Develop new business opportunities on focused accounts * Deliver accurate weekly bookings forecast within assigned territory * Adhere to VMware sales process and methodologies on all opportunity pursuits * Participate in account relationship and issue management activities* Maintain proficiency in VMware service offerings, value propositions, and representative case studies

Provide Project Management, Service Delivery Management, and Enterprise Architectural oversight on Citrix Consulting Services engagements.

Manager of the mobility and application delivery practice, with in-depth knowledge of the latest Citrix product lines including but not limited to:DESKTOPS & APPS: XenDesktop, XenApp, XenClient, VDI-in-a-Box, AppDNA, Provisioning ServicesNETWORKING: NetScaler (HDX Insight, AppFlow, SSL Offload, Content Switching, Load Balance of Servers, SQL, Web, SharePoint), Gateway (Access Gateway), Cloudbridge (Repeater)CLOUD: XenServer GPU Pass-through (HDX 3D), GoTo Meeting / AssistMOBILITY: XenMobile (MDM, App editions), ShareFile (On-Premise, Off-Premise and Hybrid)Conduct pre-sales and post-sales meeting with clients (Powerpoint presentations). Excellent written (SoW, Design, Assessments) and communication skills. Provide knowledge transfer and internal training to our sales and technical teams.PROJECTS• Project lead for designing 10,000 server deployments using Provisioning Service, over 200,000 concurrent users• Architect a VDI solution for over 10,000 users using the Flexcast model (XenDesktop and XenApp)• Assess complex Citrix environments (multi-tier) and provide short and long term recommendations and solutions• Design and implement 3D application solutions for remote users, using XenServer, XenDesktop 7.x and nVidia graphic cards• Design and implement NetScaler solution for multi-tier environments using SDX, MPX and VPX • Data Center projects, XenApp and XenDesktop migrations from old environment to new environment• Troubleshoot Citrix problems such as: Slow Logons, Printing, Profiles and Application performance• Provide Infrastructure Assessments and Issue Resolution to SMB and enterprise environments• Instructor led training on XenDesktop 7.x for enterprise customers

Hands-on technical expertise in Citrix Virtualization at the Server and Desktop level with end-to-end planning and management experience across all applications, infrastructures and parallel activities. Technical skills: In depth knowledge of the Citrix Flexcast models and HDX technologies. Citrix XenServer, XenApp, XenDesktop, XenClient, NetScaler, CAG, Repeater. Microsoft Virtual Server and Hyper-V Windows Server Infrastructure, AD, DNS, DHCP,IIS, and Group Policy.Strong Understanding of LAN, WAN, and remote access technologies.Excellent oral and written communication skills (documentation, client presentations, etc).Superb interpersonal communication and the ability to participate in a team/project with Familiarity with ITIL.Progressive experience leading and managing large client engagements.History of success assisting clients with multi-million dollar virtualization management practices.Responsibilities:Accurately evaluate customers’ strategic business issues, identify requirements, create business case justifications, and propose appropriate enterprise solutions; Analyze current and future virtualization needs for IT/Operations environments.Develop customized solutions that address specific needs, and the successful management and/or delivery of engagements.Develop in-depth understanding of a client\'s business requirements, along with client\'s current technical environment; accurately assess and make recommendations.Develop, promote and follow engagement methodologies Document current state, future state and proposed roadmap between both states.Recommend strategy and document virtualization best practices, methodologies, and cost models.

Overview:To design, install, and configure Citrix/Virtualization products, as the architect in an established Citrix support team.Primary Responsibilities:- Architect, design, and implement Citrix and virtualization platforms, integrated within enterprise systems.- Define and enforce Citrix engineering methodologies to document, and test all changes needed for problem resolution, performance tuning, configuration upgrade, technology upgrade, and new technology implementation.- Make sound technical and architectural decisions independently.- Install, configure, and deploy assigned systems.- Anticipate, identify, troubleshoot, mitigate and resolve complex or escalated hardware and software problems on Citrix and virtualization systems, in conjunction with other functional teams.- Establish and maintain partnerships with key business stakeholders at all levels in the organization- Create and execute work plans on multiple concurrent projects to meet changing needs and requirements. Manage projects to ensure that key deliverables are executed within schedule and budget.Additional Responsibilities:- Conduct research to keep current on emerging products, services, trends, and best practices related to Citrix and virtualization technologies.- Collaborate with IT management in the planning and development of long-term strategic goals for assigned systems.- Provide guidance and/or training to system administrators.- In the absence of IT Management may be called on to respond to queries and request from senior management.- Support and maintain information security measures as appropriate to the position.

• Design, implement and configure Citrix XenApp infrastructure for North America & EMEA region.• In depth knowledge of Citrix enterprise products; Citrix Access Gateway, STA \ XML Gateway, SQL Server, Web Interface, License Server, SSL certificates, Resource manager, Password Manager.• Build windows 2000 / 2003 servers on physical and virtual (VMware ESX3.5) infrastructure.• User and application migration from Citrix XPe to PS4.5 farm.• Application streaming (AIE), creating application profiles.• Create POC document for new applications and pilot testing.• Design and implement firewall and proxy access for external business partners to internal infrastructure.• Project lifecycle (high and low level planning) using Office based applications.• Create operational play book documentation as hand-over process to support teams.• Provide 3rd level support and 24/7 on-call.

• 2nd & 3rd line support of Netware clusters, AD domain and Window 2000 \ 2003 servers. • To create/expand Pools & Volumes in Netware cluster.• SAN upgrades, Netbackup, Anti-Virus, Service Packs, NDPS & FTP setup.

User and data migration from Novell Heritage to Novell ATLAS infrastructure. Preparation, documentation and execution of migration process.DirXML technology, document and remediate accounts. Provide solution and training to Helpdesk, Desktop support and Systems Security

Analyze and implement improvements to the disaster recovery (DR) process.Documentation of disaster recovery procedures and contingency plans (BCP) for the bank.Creation of automated builds in DR site to improve response time, using new technology.Multicast / WOL and GHOST software.

Package applications using Novell ZEN and Microsoft MSI scipting tools.Follow a process that involves Proof Of Concept (POC), User Acceptance Testing (UAT) and Deployment.Create hand-over documentation and provide 3rd level application support.In-house application support and desktop/server support skills in NT/Citrix and NDS.

NT / Citrix and Exchange 5.5 AdministrationNT 4 and Windows 2000 server builds and network setup.Primary upkeep of the LAN/WAN, involved overseas travel and project management.Web developing, using Dreamweaver and FTP Explorer.Installation of Mailsweeper, Mdemon, Laptop configurations, investigating broadband software media (Webcam), ISDN router configuration.

Provide Tier 2 and 3 level support to over 3000 users remotely in Scotland as a Citrix and Shiva/ACE access administrator. Working within SLA and working on change management projects, server builds and application setup. Utilizing Compaq Insight Manager to monitor server operations and Arcserve for backup and PC-Duo to connect to client workstations and server remotely. Supporting NetWare 3&4 network on OS/2 and Win 95/3.1 platforms.

1st and 2nd line support to all users within the IBM Token Ring environment.LAN Administration for the IBM site. Volunteer for night shift cable installation, to replace Token Ring with CAT5.