• Responsible for management of the service bike shop • Provider administrator, sourcing decision maker, RFQ RFP• Inventory management for parts and supplies, ERP• Forecast development for Parts • Scheduling work flow• Business strategies designer • Training service, products, work safety and company procedures• Quality control standards• Reports to the management

• Agent account management • Development of Supplier agreements, RFP, Negotiations• Customer account manager for freight forwarding in Asia region • Sales leader for Asia region• Custom clearance KPI management • Internal management reports for operations and sales• Continue improvement of strategies related with the operations and commercial department

• Front tech customer service, bike sales, upgrades and repairs options• Supplier management• Responsible for Inventory management • Scheduling Priorities for bike shop team members • Maintain an excellent customer experience service indicator• Attend weekly committees to present team results• Maintain a positive and productive work environment. • Analysis and improvement of performance results

• Supply Chain Logistics Leader for Import/Export, customs clearance and local ground shipments for Raw Material, Chemicals, Tools, Heavy Equipment, Hazardous materials (RA, Explosives, Lithium) • Demand planning, PO management SAP MRP• Contract administration, KPI compliance and reporting, budget management, RFP, Negotiations• Strategic developer for special logistics projects• Responsible Contact for Local and international government entities

• Demand Planer • RFP Local RAW Material/Food providers, RFQ Service providers, PO• Inventory leader MRP • Provider management• International donations break bulk/Food movements management• International transport and Custom Clearance• Local ground distributions

Demand PlanningInternational LogisticsShipping coordinator