Supervised the normal process of accept, work and qualify loans of different customers that apply like normal employs and retired persons including associations loans, check qualifications process and procedures established by the company to complete, fallow, respect the policies of the underwriter guidelines department, supervise the schedule of employs, a proof hours including vacations, PTO, get control of over time, including the process of recruiting, training and motivation to complete with established goals and targets by the company.

Supervised the normal activities of the stores, in the process of sending wires transfer and other services such as telephone recharges, bill payments, check to cash, money orders sale, complying with the standards established by the company and federal regulations, managing 12 localized stores in person and remotely through all nation, which also includes the management of 20 employees, including, motivation, recruiting, training, schedules, and other obligations, complying with established targets, goals and budget by the company.

Responsible for managing the team to achieve targets regarding loans, collections, stocks and moreCreate customer and employee delightContinuously training the team on company and federal compliance

Supervised day-to-day production, distribution, warehousing, inventory, and sales according to guidelines and procedures. Responsible for delivering-improvement programs throughout the branch and tracked resulting performance.Provide coordination and guidance to maintenance, planning sales, research, and other departments to ensure cost savings and efficiency.Assisted in promotional activities for products and service and helped discover new markets.

Prepared work schedules, assigning employees to a specific tasks.Responsible for delivering furniture and electronic equipment, formulated pricingpolicies on merchandise according to requirements for profitability of the store, coordinated sales and collections activities, receiving and inventory of merchandise, communicated with customers to determine type of services and equipment needed.