Multinational leader in Safety and Sustainability certifications with presence in 45 countries. Reporting to the General Manager in Chile and Global HR with headquarters in Germany, I managed the formation of the HR Department with 100% paperless processes leading the parallel implementation of local system and SuccessFactors (SAP HXM) aligned to the process of corporate digital transformation and digitization of the Directorate of Labor. I led the R&S processes to fill 120 positions, the diversity and inclusion program, the satisfaction survey, the performance assesment and, in addition to others, the setting of KPIs aligned with the business strategy using SMART methodology.Achievements: Budget accomplishment in all periods.100% coverage of staff in peak season and vacancy under required target.10% improvement in gender equity 5% under benchmark

International company present in 112 countries, I am in the Division of Chile, Designing and deployment whole HR Department in Chile, aligning Corporate policies, values and mission. Developing the strategic HR management plan of all subsystems and, reporting to HR VP in Buffalo NY.Achievements: KPIs aligned with business results. 94% of Labor and Safety compliance, 96% of the Training Plan, Innovation: Develop and launch of payroll and associate portal in the Cloud, including vacation process, Calendar of celebrations online, 100% of the important dates commemorated (42/ year). Launch of employer branding program.

Industrial Sector, staff 150-200, HR team of 3 persons. Managing all the HR subsystems, legal & labor, Union relations, labor inclusion and Management consulting.Achievements: Decrease in remuneration costs by 20%. 76.4% Satisfaction Level. Improvement in rotation achieving the goal of 3%. 48% staff decrease in 2 years.

Retail Business, 900-1000 heads. HR Team of 6 persons, improved the appraisal of the Dept. of Personnel through improvements in the quality of service and processes:Achievements: 100% Effectiveness in staff control, 32% reduction response time, 100% reports on-time. Management areas: Compensations and Social Laws, Union Relations, Customer Service, Improvements and effectiveness in biometric attendance control. Tax matters, Labor issues, audits, Legal, Third part companies controls, Reports and information for external institutions like IRS, Statistics Institute, Reports and support in the process of Budgetary Control.

Multinational company with HDQ in Miami and presence in 14 countries.I have restructured the HR procedures to avoid the 100% of subjective factors in calculations.The Compensations structure was redesigned to keep the costs with zero increase.Implementation of local procedures framed in corporate policies.Develops and executes the succession plan.Designs and launch training plan increasing the effective hours year over year.He participates actively in development of catalog of positions, succession planning and career development for Chile and for the standardization at divisional level.Accomplishments: - Elimination of subjective factors in calculations allows saving of 1.5% of Salary cost, US$54K/year.- Increase of 184% in training hours.

As a member of team responsible for changing to biometric attendance system for division Miami, Caribbean and LATAM, I designed whole project schedule and training for 8 countries (Antigua and Barbuda, Chile, Argentina, Uruguay, Ecuador, Peru, Bolivia and Venezuela) working with professionals of different areas and levels in several countries and bilingual workshops. Besides I have trained in Spanish and English.Major Accomplishments: - Were obtained inviolable records, decreasing the overtime cost in 3%, US$27,000 per country a year.

I implemented and optimized the HR processes by applying updated technology in corporate environment.Optimization pay scale based on internal and external equity.Redesign process, procedures and controls to carry the error index to zero.Responsible for personnel management, training, development and career, designing and carrying out training plan.Management support and advice in succession plan, budget and union negotiations.Design and carry out KPI for the area incorporating them to the process.I had to represent the company with labor authorities and was responsible for compliance of non-discrimination and business ethics policies.Main achievements:- The good management of labor audits allow avoid pains for US$6,000/year.- Electronics validation of payroll reduced the management time in 95% with no error.- Automation of input and calculation of accruals, allow saving of 24 man-hours/month with error 0%.- Reduction of employees’ claims by 90% through education and training.- The costs of Group Insurance was maintained for 3 years without rising.